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“I have been with Lennon Insurance for 10 years. They always respond quickly and can always help me with any questions I have regarding my policy. They find ways to help me save money but also ensure I have excellent coverage. Everyone at Lennon Insurance is amazing!”
8AM - 4PM
1 Linscott Rd, Woburn
Insurance
“Track when your payment is due and make sure they take payment from you. I had a policy for years. They would send the bill and I would pay it. This year, I didn't get the bill to remind me to pay. Then I got a notice that my policy had lapsed. No reminders, no notices that it was about to lapse, no grace period. They did that intentionally so they could get out of my policy which was at a low rate. Told me I needed to complete the lapse paperwork to get it reinstated so they can reevaluate my rate. They don't deserve your business.
Update: I was contacted by management and they did reinstate my policy, which I appreciate. Their response was timely and resolution was quickly done, which changed my opinion of the company. After reviewing it looks like my policy was switched to paperless billing and being sent to the wrong email address, which would explain why I didn't get a bill in the mail. I advised SBLI that I didn't authorize these changes, which I believe they are taking process improvement feedback.”
Insurance
Insurance
Insurance
“Our company has used Salem 5 for years, they handle all of our insurance needs and are absolutely fantastic to deal with!My questions and claims have always been handled quickly and the staff is great!”