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March 2024 by Barbara Barros
Great experience and the are 50% less than my dealership.
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December 2023 by Nick D
They have every battery I've ever needed (and a lot more besides) and the people have always been helpful, knowledgeable and friendly.
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December 2023 by Tim Knight
Once again, Batteries Plus in Woburn had the obscure light bulb I needed. Also their service and sales personnel operate with a service first mentality. They also recently replaced (and recycled) the battery in the universal power supply for my computer, meaning I only had to buy the part that wore out, not a whole new unit. I saved money and it supports a more sustainable approach.
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December 2023 by John Linton
fantastic customer service- I had picked out the wrong battery online for my motorcycle, and when i went to pick it up, the guy who helped me recognized the problem and made things right.
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November 2023 by Matthew Brunelle
Tried to get a new key cut and programmed back in Sept. After two hours they said they couldn't get it programmed and I would need to come back when the staff member that knew how to do it was in. They said they would call me to set up a time on the following Sunday to have it done.A month later I am contacted to come in to have it finished. I will say that Michelle was awesome and knew exactly what she was doing. Finished the key extremely quickly. As far as I'm concerned she was great! I'm more disappointed with the management's coordination and messaging around the whole thing.
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October 2023 by Matt Sacks
Went into the store for a cracked camera lens and the staff was courteous, knowledgable, and extremely helpful. Fredo fixed my lens and it works very well now, I highly recommend visiting this store for cell phone repairs as they do great work and are fairly priced.
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August 2023 by Annabelle White
Just went in there to have my battery replaced and came out very happy! Staff was super friendly and kind, and good at communicating. Great price, super happy with my phone! Thanks!
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May 2023 by Venkat Rangamani
I have been here a few times for watch batteries, car batteries and car key batteries and I have come away impressed with their customer service each time. Today I went 5 minutes before closing and still got the same service with a smile. I’ll be supporting this local business for a long time to come.
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May 2023 by luis caceres
Called ahead and Dave was able to confirm the product I was looking for fast! Came in and he had it ready for me at the front. He let me try it before I left to make sure it worked! Thank you so much Dave for making me feel comfortable w/ my purchase. I will be back !
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April 2023 by Joseph Steriti
I showed up here at 7:15am 4/5/23 to get batteries for a job I am completing. I didn’t realize they open at 8am. I was going to wait. At 7:30 this guy showed up to open. Before even going inside he was able to remember what I had ordered and paid for yesterday and got it out to me within 5 minutes, this small thing is extremely helpful to my day. I can’t remember your name. But thank you so much for being a great person!
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April 2023 by Pratik Gajjar
Great experience getting the car battery replaced. Super efficient time saving process. Ordered online and went in at selected time and battery was properly replaced within 10 min.
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April 2023 by Karen Anderson
Great personable, knowledgable staff who made the process of getting my older IPhone screen and battery replaced. I didn't think it could be saved but they worked their skills and made it happen. Highly recommend the Woburn location.
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April 2023 by Anke Shact
Phenomenal help! The men working here couldn’t find the charger I needed for my camera so the LENT ME theirs. I didnt even end up buying anything! So so so courteous of them. Cannot express how great they were!
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February 2023 by Roman Jurkovic
I had the best possible experience ever. My order was prepared on time and employee waiting for me. He explained me the whole process of car battery change and procced with change. Unfortunately type battery did not fit. I ordered via VIN and they double checked it... No ones mistake, these things just happen with car parts. Manager very promptly stepped in and resolve the whole thing. Found correct battery and even waived price difference. I spend there like an hour because of this complication. I received "family business" like approach and met very friendly people. I recommend this location!!!
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January 2023 by Rafael Curiel
This place is all about providing great customer service and making sure they have addressed your issues. They are very busy folks, but from the owner to everyone else in the store, they listen to the customer and are committed to find an answer to your questions regarding your battery issues as well as to give you some options to take care of your problem (that was my experience with my car battery). Great group of people and well-run business. Should I have any future car or other device battery needs, I will work with them to address them.Thank you!
