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November 2022 by Richard DeRoeck
Called to schedule maintenance on my heating system in November. Was told they are not doing any until April! As a regular customer of oil delivery as I was both surprised and very disappointed.
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June 2022 by Joe Lynn
Anderson Oil has supplied oil to my home for more than 22 years since 1999, technically the last century. ☺I am most satisfied with their infallible deliveries, annual maintenance tune-ups, and their beautiful Solaia furnace install for us in 2020.I would not hesitate to recommend their services.
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May 2022 by Joe L.
Anderson Oil has supplied oil to my home for more than 22 years since 1999, technically the last century. I am most satisfied with their infallible deliveries, annual maintenance tune-ups, and their beautiful Solaia furnace install for us in 2020. I would not hesitate to recommend their services.
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October 2021 by Kriti Garg
We used them for several years. Mostly polite people and can repair stuff just like anyone else. Our big issue was the BTU of the heating oil from then was pretty low campared to others and you end up using more oil to generate same amount of heat. When we switched from Anderson to another company our winter heating bill essential went down by 40%. Wouldn't want to go back even if the price/gal was much lower than other companies.
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May 2021 by Amanda Abbott
Had Scott come out the other day to service my boiler. He was on time, professional, and super informative. Good business is built on people like him.
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March 2020 by Kaitlyn McDonald
I called the after hours number due to a no-heat situation. Scott returned the call quickly and was at our house within 45 minutes. He diagnosed the problem and made the the repair quickly. Very impressive customer service!!Peter McDonald
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February 2020 by Willa Heather
Anderson has been nothing short of amazing since we signed up with them about 4 years back. We have a older system and have had a couple breakdowns over the last few years. The heat went down at the end of last season and I called the emergency line and Tony was out within the hour. He found out that our oil tank (which is very old) was plugged and he unplugged it and had it going in about 20 minutes.
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February 2020 by Christopher Peterson
We recently purchased a home and found Anderson Oil's new customer offer too good to pass up. Everyone I have spoken with at the company is very polite and courteous. Their auto-fill has been great. We've already had to use their emergency service line as well. Tony, the tech, called me back almost immediately and was at my house within 30 minutes. He diagnosed the problem and fixed it in 15-20 minutes as well. Great customer service. Would definitely recommend.
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August 2019 by Arthur Tourkantonis Sr.
Have used Anderson Oil service for over twenty five years. Great service, friendly and competent staff. Whenever we had a problem, quick phone call and they were there to address all our service needs. Have recently sold house and highly recommended that the buyers continue using Anderson Oil. Thank you, John and staff for all your service these many years. Art T.
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March 2019 by Matt Donahue
Was a customer of 8 years with auto re-fill. There was a miscommunication and we had an unpaid bill still due. They knowingly let our oil tank run empty in the middle of winter because of that unpaid bill. Went without heat for an entire weekend with two small children. They also refused to come come give us the emergency 10 gallon fill up they normally would do because they didn't like my tone when I expressed my frustrations. It is unconscionable to cut the heat of a long term customer with one late bill. Terrible customer service, look elsewhere.
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March 2019 by Sara Teague
Anderson is a pleasure to work with. Their fill ups are on time and they're out right away in the event that we need service.
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March 2018 by Karen Isabelle
Highly recommend! Have had their service for 2 years. On time delivery, courteous staff and knowledgable repair staff. Had a minor issue with hot water into furnace and he popped in the same day because he was in the neighborhood. Made a minor adjustment and did not charge:)
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January 2018 by Hortie C.
We have been customers of Anderson Oil since 2007. This is one of the most honest and customer focused companies I have ever dealt with. Oil delivery is always on time, and their techs are awesome! Scott and Tony have tuned up our system over the past few seasons and these guys are super friendly, professional, and have a great work ethic! They really care about what they do! We recently had a tank break on our system and I had water in the basement. I called the office in a a panic and Scott came out within 30 minutes! He explained everything to me in a clear and precise manner. I was pretty anxious over this situation and he assured me everything would be fixed in a few hours! Thanks again for the wonderful customer service and bringing my heating system back to a normal state! I would highly recommend Anderson Oil to anyone looking for great service and delivery!
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January 2018 by Elizabeth Chernus
I strongly recommend Anderson Oil. They are responsive and very reliable. Their fill-ups are always timely, and we've never run out of oil in the past ten years we have been customers. Additionally, in our time of need, when our basement flooded and our furnace was basically destroyed, the on-call employee, Scott, spent hours working on a Saturday to restore our heat. Thank you!
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May 2017 by Michael Melson
We've been using Anderson Oil for three years now. During that time, we've had to have them out several times to fix various parts on our boiler, and they have always been incredibly prompt and we've never had to wait more than a day. Their techs are great and definitely know what they are doing. Their oil prices are on par with everyone else, if not a little lower, and their automatic delivery is always well timed--not too early and never too late. I would wholeheartedly recommend them to anyone looking for an oil service provider.
