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December 2023 by Mike W.
I dropped off some shirts and slacks about a week before Thanksgiving. The woman asked me if I would be okay for a pickup after the holiday. I said fine. I came the day after Thanksgiving. The store was closed and now there was a sign stating they would be closed from the holiday until the Monday after. I returned that Monday. I was told by this same woman that my order was not ready and could I come back in a couple of days. I returned on Th. which was over two weeks since I dropped them off. I was charged $48 for the order on my debit card. The next day the charge by Viking was $50. I called. The same woman said the difference was a processing charge by the bank. This was a lie as I called the bank. The bank debit was run for the $50, not $48. A processing fee is not allowed by law to debit cards. I asked for my money back. I haven't received it yet. The service was mediocre at best, the shirts always had to be ironed again, the value of good customer service is a total mystery for these owners.
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October 2023 by Bethany Braga
Had a great experience at Viking Cleaners. Everyone was super friendly. I brought a saree and the woman at the desk informed me that since it was so delicate it should be hand washed only and she didn’t recommend dry cleaning. I appreciated the tip. I had 3 suits and 3 dresses and it took less than a week. Will be using Viking going forward for sure!
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July 2022 by Amy S.
The place is very unprofessional and the woman who runs it is so rude. She doesn't care about your business. The shirts they did were awful and when asked to redo them she said no and said "don't care." Not giving them my business.
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May 2022 by Diana E.
I have been coming here for almost 5 years!!! Where do I even start! #1 they are busy, profesional, kind people making sure your items are taken of!!! BUT when they do have time to chat WOW are they extra helpful!!! To explain, once Mr. Park took the time to teach me how to use the second zipper on my coat so that I would stop breaking it. And then Mrs. Park took the time to help me fix my favorite suitcase before I trashed it. I just can't thank Viking Cleaners enough for always going above and beyond in their services. Show kindness and you will get it back!! Thank you thank you!!! Clothes are always clean and perfect and items are fixed when needed!!!
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February 2022 by Ivone Soares
Excellent job ?
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September 2021 by Jillian D.
TERRIBLE. I got my wedding dress cleaned and boxed through their outsourced company. My dress had rips in it and the veil was damaged and crushed after the service. They refused to refund my money and deal with the problem. POOR SERVICE
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March 2021 by GM Serino
Great customer service, great dry cleaning services.
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December 2020 by Kristina B.
High quality dry cleaning. High end clothing and suits will be treated perfectly and come back perfect. Very trustworthy.
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June 2020 by Jaime Farnan
The owner is incredibly personable, professional, and helpful. The customer service is outstanding and I've always been happy with my dry cleaning here. Thank you!
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March 2020 by Daniel Lang
Big fan. Highly recommend!
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February 2019 by rossnetherton
Definitely go to Viking Cleaners! IF YOU WANT YOUR GARMENTS LOST AND YOU WANT TO BE TREATED POORLY! I went to Viking for years and I usually prepaid in advance. I gave them lots of business as they were in a convenient location. The last few years I gave them garments for winter storage. This year when it was time to pick my storage up it was missing a coat. When I asked Kee, who I usually dealt with where it was he insisted he did not have it. When I elaborated and told him exactly when it was given to him he looked into the issue and said "maybe it was deleted from the system". As discomforting as this was I was still optimistic that my coat would show up.
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February 2019 by Ross Netherton
Definitely go to Viking Cleaners! IF YOU WANT YOUR GARMENTS LOST AND YOU WANT TO BE TREATED POORLY! I went to Viking for years and I usually prepaid in advance. I gave them lots of business as they were in a convenient location. The last few years I gave them garments for winter storage. This year when it was time to pick my storage up it was missing a coat. When I asked Kee, who I usually dealt with where it was he insisted he did not have it. When I elaborated and told him
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February 2019 by Ross N.
Definitely go to Viking Cleaners! IF YOU WANT YOUR GARMENTS LOST AND YOU WANT TO BE TREATED POORLY! I went to Viking for years and I usually prepaid in advance. I gave them lots of business as they were in a convenient location. The last few years I gave them garments for winter storage. This year when it was time to pick my storage up it was missing a coat. When I asked Kee, who I usually dealt with where it was he insisted he did not have it. When I elaborated and told him exactly when it was given to him he looked into the issue and said "maybe it was deleted from the system". As discomforting as this was I was still optimistic that my coat would show up. I went to Viking in December with my wife to check in on the issue knowing I had dropped the coat off for storage. When I expressed my concern Kee's wife scoffed at me and chuckled. Kee couldn't have been more condescending and repeatedly rolled his eyes at me. So much for customer service after I was a model, prepaying customer for years. I decided to maybe give Viking one last chance a couple months later. I came into their establishment with a large pile of garments to be cleaned and asked if the coat had turned up. "What coat?" Was the response I received from Kee's wife. Kee came out and condescended to me and again, denied they ever had the coat I know I dropped off. I got a couple of insincere apologies from the two of them. After an argument I told him I would be taking my business elsewhere and advised him not to roll his eyes at paying customers going forward. He is truly an abomination when it comes to dealing with the public (and keeping track of loyal customers' garments). I took my business elsewhere and when I told them what had transpired at Viking they said they frequently hear similar stories about them. In closing, Viking Cleaners are untrustworthy, rude and irresponsible. Avoid at all costs for the sake of your clothes! If I could give them negative stars I would.
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October 2018 by Robert Murphy
I had an old pair of wool outdoor pants given to me by grandfather. They were many sizes too big, and the cut was very odd. Viking C&L did an absolutely amazing job on a pair of pants that I thought were a lost cause. They turned them around quite quickly as well. I would highly recommend.
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May 2018 by Mike Y.
Walked in and asked in I could get my suit pressed stated to me, it will be ready at 2pm Could not be anymore happier
