Called four times in a row during hours of operation and was I repeatedly ignored. One time a representative answered the phone put it down and just left it there... slimey.
September 2022
I'll admit I don't have a bank account at Citizens, though my employer issues payroll through them. Stopped in to cash my check, was told this would be undoable because... get this... a major bank in a wealthy town doesn't have access to 8 cents. 8 cents. Really????
June 2022
Midday on a Friday with 4 employees and all they are able to do is take deposits.