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April 2024 by M.L. B.
I'm trying to recover from food poisoning, caused by an olive, mushroom, pimento antipasto (purchased at the Winchester Stop & Stop). On Easter Sunday, I ate a salad made with the antipasto -- fortunately nobody else in my house did. Dinner was at 7:00. By 11:30, I wasn't feeling great, so I went to bed. At midnight, my husband woke me up to let me know I'd vomited all over myself (and it was still going on). Four hours later, the vomiting, sweats and chills ended, and the diarrhea began. It's ongoing. Mayo Clinic provides instructions for how to treat the condition which can last up to 3-4 days. Chief among the instructions is to stay hydrated and replenish depleted electrolytes. At 11:30 Tuesday morning, after 24 hours in bed, I ordered PowerAde from Stop & Shop, via InstaCart. They promised delivery between noon and 12:30. At 12:15, I received email confirming the delivery, and listing which items were in the package. At 1:00, I went to my front door, and checked. No package. I searched all around my house, even though the delivery instruction was to set the bag in front of my garage, as my breezeway door is locked. No bag. I contacted InstaCart, and explained my situation. The rep was nice enough, but I don't see why I have to wait 5-10 days for a refund. I would give this experience ZERO stars, if I could. I also told the InstaCart rep that I would NEVER recommend the service to anyone. I do not ever plan to shop at the Winchester Stop & Shop again.
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January 2024 by Cat P.
Filthy, low quality. I'm so tired of how disgusting this store is. It's local and without a car I'm forced to go here sometimes. Tonight it was for onions - they were unfortunately old and ruined the entire meal I just cooked. Everything else was purchased somewhere else - and was fresh but I forgot to get onions. This store - you can count on it that there will be rotting meat in the case, and/or produce section will have old rotten items. I try very hard to examine it well, as does everyone else who is familiar with the store. It's just disgusting and very expensive too - for crap! My friend warned me when I moved to Winchester not to purchase anything from the deli - so I don't. He has gotten sick every time. I believe him. This place should be shut down! It's a waste of good real estate and a health hazard! If you need cold cuts - go to Town Pantry. I just realized last time I sent here was for milk and the milk was rotten. I smelled it before I left because I know this place can't be trusted so at least I got to address the issue before walking home. A worker had to go in back and find the unspoiled milk.
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December 2023 by Brian McGann
Had to check myself out at top dollar prices.Market Basket and Publix is much better.
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December 2023 by Alex
the paper bag I was carrying broke and one of my items broke, the staff clean up and gave me a replacment item.
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October 2023 by Brandon C
Great prices and everything you need, except there were no donuts in the donut cabinet....
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October 2023 by Nick Mulloy
5/5 had Sean went above and beyond. This store is lucky to have this man
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October 2023 by Brandon Chab
Great prices and everything you need, except there were no donuts in the donut cabinet....
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September 2023 by J J.
9 years after my initial review and this supermarket is still the same. 1 star. Nothing to add except this photo of their moldy produce.
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August 2023 by Jamie O’Neill (He-him-his)
Nice place to get snacks and drinks for a high school student due to its proximity but I’m pretty sure most of the fruit is moldy! Make sure you check the stems before buying!!
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August 2023 by Shaun Bradford
The entire store smelled slightly like rotting produce, and the only hot food they had was a rotisserie chicken, unlike market basket which usually has a lot more grab and go options.
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July 2023 by John Roland Elliott
Fast, uncrowded, clean, convenient, plenty of parking. Come here often even though prices and quality are inconsistent.
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June 2023 by Arthur S.
The worst store imaginable. Always has empty shelves and out of stock on many item. Dead trees in the parking lot. Can think of no redeeming qualities.
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May 2023 by Derrick Sean
Everything is so expensive here this is why I stop going I do my grocery shopping at market basket now which is much much cheaper
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January 2023 by Matthew Capobianco
Cosmo is the best produce manager in the commonwealth. He picks the best strawberries and gives the customers at this fine establishment the best produce options in all of Winchester. To be totallyHonest, he’s one of the only reasons I go to this food mart. Always so joyful, kind and professional.
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December 2022 by Erica Kaluma
Not to be biased, but this is the best grocery store you can go to! Haha!! The employees are super friendly and you can always find what you could be looking for! Also the name is the best! Stop, and Shop!
