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November 2023 by Ruairi O.
Excellent! Great prices, friendly service, and super responsive to questions/order info etc. Edwin & team run a great shop, highly recommend.
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October 2023 by William V.
Was greeted with a very welcoming feeling. Edwin is a very professional person. Within minutes of me arriving he was very attentive and brought my suv in to repair the tire. I was in and out in less than 29 minutes but will ve spreading word on how well you are treated there. I was a 1st time customer and will be back.
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September 2023 by Alex U.
Very fast service. I like the attention to detail - Edmin and did a great job. Installed new tires and performed alignment on my minivan. Couldn't be happier. Will definitely use their service again. There is a coffee shop across the street, which is another plus!
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September 2023 by G W
Great service. Chatted with me on several occasions making sure my desires and needs. Honest and straight frwd. All personnel were pleasant. We waited about 45min at DDs across the street. I'll recommend Castle to anyone, anytime.
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September 2023 by David Choi
Had a slow flat and the techs fixed it quickly and charged a fair price. Having had some bad experiences before, this place was such a welcome change for me. I went in expecting to be given the run-around and upcharged to buy replacement tire(s), but they were super honest. Highly recommend!
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September 2023 by Matt Parkerson
Top notch tire shop; I will be performing all my tire installs, balance, alignments here. Edwin and his team solved a 2 year old alignment issue on my wife's BMW. I would 100% recommend this shop, the team truely cares about their level of service. Support small business here
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August 2023 by Rob Infantino
Professional. Quality service delivered. Great customer service team. Great communication. Competitive pricing. Took care of my vehicle needs within a 24-hour period. Highly recommend Castle Tire in Winchester, MA. 10-stars!
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August 2023 by Pedro P.
HIGHLY RECOMMEND Edwin and his team are awesome! After calling multiple shops in Somerville, Castle tire quality service and value are second to none. They opened up a spot for me the same morning and did an amazing job installing a whole new set of tires and balancing.Car is riding smooth and looks great. Best value in town.
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August 2023 by Eduarda X.
I’m giving two starts because their customer service was good. However, I went there a year ago and asked for used tires. Normally used tires should last at least two years, but it’s been a 1 year and 2 months and I’ve already been told that I need to replace them again. The price was fair, but I guess it was too good to be true.
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August 2023 by Paul V
It was my first time bringing my Porsche Boxster to Castle. I made an appointment for 4 new tires and alignment. I was watching the service from the waiting room (I've been working on cars for a few decades) which is something I always do. The techs were doing a great job and I was pleased that I could ask the owner a few questions even though he was extremely busy. Everyone I was in contact with who work there, were all courteous, professional, and showed a genuine interest in providing customer satisfaction. We can't forget costs -- Castle had the best tire and labor rates of all the other shops I contacted. Thanks Castle for a great job and I already passed out your cards to some of my work associates who also drive "high-end" cars. Regards, Paul V
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August 2023 by Kathy Alexander
This company is amazing. Edmund and his team know how to provide great customer service and don’t take peoples money just because they can. They provide quality products, work and do it very well.
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August 2023 by Dennis M
Great job on my tires and rims definitely would recommend to anyone needing tire service.. they are definitely 5 stars .
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August 2023 by Marcos Farias
I've been a loyal customer for over 4 years, and I've consistently experienced nothing but satisfaction. With their competitive pricing and exceptionally friendly staff, this place truly stands out. If you're seeking top-notch professionalism, I wholeheartedly recommend giving them a try.
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June 2023 by Good Citizen
Edwin and crew installed new tires and brakes for my 2021 Honda CRV. I caught a flat saturday night and Castle tire sold me a used tire on a sunday. I needed to replace all 4 tires after getting 65k on a new car so Edwin gave me his wholesale price with installation. It took 2 days for the tires to come in and less than 1 hour in and out. While doing tires Edwin inspected brakes. 3 of 10 igor front and 10 of 10 back brakes. Other shops will tell you to replace all 4. Edwin told me to come back in a few months to replace the front rotors and brakes. They also went out there way to clean the back brakes and rotates the tires while the tires were off. I like the shop because they are efficient with pricing and timing. when you go and ask for Edwin. And tell him the Chinese Uber driver sent you.
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June 2023 by Paul G
From first contact to last, this was an excellent customer service experience. I was trying to get home 500 mi. from Winchester. Edwin was open on a Sunday and was able to find a replacement tire I needed faster than anyone else in the area could. He got me on the road in 24 hours with a special order and did so with professionalism and excellent customer service! Don't bother with a big box tire store. Go to Castle and get great service and a competitive price.