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September 2022 by Jada L.
SCAM COMPANY- DO NOT USE! These people will take your money - that's it. They will not answer the phone, return voicemails or honor their agreement. They are criminals, plain and simple. Also, beware that they are involved with "piano scams" where they claim to be a 3rd party mover that will deliver a "donated" piano that never existed. I lost hundreds of dollars to this scheme; do not believe anything anyone associated with this company says!!!
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July 2021 by Brittany N.
Awful experience. Under quoted despite video viewing the contents of the apartment. Do NOT work with Anthony. He's a lier and will try to rip you off.
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September 2020 by Jay C.
I went to their website and filled out their forms to get a "free quote" for a long distance move. Normally, after this, a mover responds with a quote. Very simple. What these guys did is, give my information to dozens of moving companies across the US. So literally within 15-20 minutes of filling out their form, I'm getting spammed with phone calls from various movers (voicemails, texts, etc) which has continued now for a week. If you can't trust them with your phone number for a "free quote", can you trust them to move your entire home? Oh well...looking forward to another day of telemarketers interrupting my workday.
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January 2020 by Wiebke Mazzulla
No-show- totally unprofessional.If I could give 0 stars, I’d do that.Firstly, like with other people commenting here, they changed the price and deliberately left it vague.From the moment they charged the deposit, communication was non-existent. We never got the confirmation call, nobody answered the phone, not even in the main office. Only after I’d left several messages, did I receive a text message from Doug stating that the movers would come by today around noon. At 2 pm I still had no idea where the movers were not when they’d arrive, so I started calling the office and Doug’s cellphone non-stop. No answer.Twenty minutes later I received a text message stating the movers were running “a little late” and would call me shortly. “Shortly” seems to be a broad term for this business, since I have yet to hear back from them. After trying multiple times to contact them via call and text, we decided to hire another truck so we could vacate the apartment.Totally
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January 2020 by The 9ine God
The worst moving company in America. Rude managers and horrible customer service. Do not and I mean DO NOT CONTACT NOR GIVE THIS HORRIBLE COMPANY ANY SERVICE. HORRIBLE. ABSOLUTELY HORRIBLE.
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November 2019 by Daniela B.
I hired Express Movers to do moving and storage. They were extremely responsive and I had a great experience with them! Service is very efficient and up to the standard! Rates were affordable. l am glad my things arrived safely after being in storage. They were easy to work with and I totally recommend them.
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October 2019 by Simran Desai
Please actually listen to the numerous negative reviews! Experience was horrible. Never heard from them regarding when they would come and we ultimately had to hire a different moving company at a significantly higher cost because it was last minute.
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September 2019 by Jennifer Joseph
BEWARE. I scheduled a move with Xpress movers for Labor Day. I get a tex from this guy named Doug the day of saying that their truck got into an accident, they can't do the move. I call, tex, email no response. They stole my $100 deposit.
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September 2019 by Loa Mazzulla
No-show- totally unprofessional.
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September 2019 by Vydios123
They are advertising “same day moversâ€. Office is closed at 1:30 in the afternoon.
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August 2019 by Mihir Shah
Terrible experience from start to finish. For starters, we never received a call letting us know of the exact time that our belongings would be picked up. We called the office multiple times on the day of the move and did not hear from anyone. We were worried they would not show but around 2:30PM we finally got a call saying they would be there in 15 min. Prior to this we were freaking out they wouldn't come (read other reviews where people experienced this).
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July 2019 by Johana Galindez
I contracted this company to do my move from New York to Florida and they were very organized and knowledgeable. When it arrived to my home everything was intact and not even one scratch on my furniture. Ali and Gaber were amazing assembling everything together.and at a timely manner.
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July 2019 by Liesl Eibschutz
If you desire a customer service oriented moving company, this is not it! If you wish to receive a cost estimate that doesn't change on the day of the move for the same items you were originally quoted, this is not your company! If you would like them to show up to pick up your items and also deliver your items on the day you are quoted, FORGET IT! SAVE YOURSELF THE STRESS-GO ELSEWHERE!
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February 2019 by Lisa M.
These guys were great! My move was just across town, but there was a snow storm rolling in and they adjusting their timing to get me moved before the storm. They were friendly and professional, and got pretty creative in getting all my stuff up the narrow, windy steps to my third floor condo. Definitely recommend!
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December 2018 by Terry Baron
They were extremely polite and made sure to protect my flooring. They were also careful not to scuff or damage my walls and doorways. Everything arrived safely with no damage. I tipped both guys and would be happy to use their services again.
