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April 2021 by Andrew . work St.pierre
Freindly people,and great service .
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February 2019 by Joyce Harsch
Hometown friendly and always helpful
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September 2018 by Serene Durham
If I could give this bank 0 stars, I would. After 10 years of garbage customer service and insane amounts of fees, I'm closing my account. Do yourself a favor and choose ANY other Bank in Berkshire County, I can guarantee you will get better service than this establishment provides. Was charged 7 30$ overdraft fees, totaling 210$ due to a series of issues with my direct deposit. Provided appropriate documentation and a letter on my behalf from my employers HR department. Refunded me 1 charge as a “courtesyâ€. zero sympathy or understanding. I've been a customer for 10 years, and I thoroughly regret not closing this account sooner.
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September 2017 by Ji Richards
The people are great. The bank is garbage.
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May 2017 by Allen Jezouit
Truly a community bank. Great people, easy to work with. Maureen Baran and her team are an asset to the entire area.
