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“The customer service was above and beyond excellent. I came in with several returns to Amazon to be sent back. Due to my lack of knowledge, several of my items needed packaging and some did not. Linda your best employee was very helpful in sorting me out and my returns. Linda was patient and was able to keep the line moving so other customers could be checked out and on their way. Kudos to her and your company for choosing Linda.”
“This is my favorite location because of the service I receive every time I walk through the doors. The cashiers especially are kind and very friendly. They make my transactions worthwhile each trip”
“We had a time sensitive delivery where once I received a tracking number was able to communicate with the local branch and Marie Clark did a nice job following up to get it here promptly. Once the truck arrived, the driver (I'm sorry I didn't get his name) was also extremely courteous and actually helped get the long pallet off his truck into our shop parking lot.Two great employees represented the Estes name well!”
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“Tara who works alone on Saturdays is amazing! It gets swamped and yet she has a system to help everyone out efficiently. She does it all with humor, kindness, and a smile. Engaging everyone to join her in her happiness to provide excellent service, she makes you feel important. We went in this past Saturday very early for our passport appointment for our two children and she welcomed and accommodated us instead of sending us away. She helped every step of the process since we had never applied for a kid’s passport before. If there were more people with Tara’s energy and outlook the world would be a better place. Thank you Tara!”
“We love our mail carrier. We normally love this post office but whoever you’ve got working here 2/21 & 2/22 2023 at the counter keeps screwing up and very clearly has way under zero clue what she’s doing. She keeps locking herself out of the computer. Yesterday she couldn’t even accept my package. This is getting ridiculous.”
“We recently purchased a new computer chair from Staples. I'm always impressed with the customer service there.
I greatly appreciate the time and help they give.”
“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here.
It’s kept neat and tidy.
One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”
“Ups store in Longmeadow, MA is a great place to go for all your shipping needs. The employees; Jessie, Marie, Jasmine & Kyle offer top notch shipping knowledge and are always very kind and patient with me and my shipping needs. The employees listed above always greet me with a smile and their work ethic is through the roof. Keep up the great exceptional service Ups store Longmeadow !!!”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“The guys aren't so friendly. But, there is one lady that works there that's always so kind. In a world that's so mean, it means alot. I hope she sees this!”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“Never had any negative issues at this UPS store. Always nice, lady held the door open for me when she was leaving (she had UPS uniform on). The older gentleman, however, needs to smile more and greet the customers when they walk in.”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
9AM - 12:30PM
119 Industrial Dr, East Longmeadow
Shipping Centers
“Had mail held because we were away. Needed to com home early. Couldn’t change the re-start of delivery on website. Called East Longmeadow Post office. Spoke to- not sure of name— Michelle or Lisa?—immediately answered phone and said “no problem, I will let your carrier know” . How so “ old world” and nice??”
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“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”