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August 2024 by Tegu66
Had some work done at lia recently on my old Tacoma since my regular mechanic was on vacation. was done on time and as quoted. Dave Greenlaw in the service department was super helpful and was able to discuss repairs in a comprehensive and congenial manner.
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August 2024 by Joseph Lee
My name Joseph Lee I just bought Toyota Tundra at Lia love the truck and i registered for service at Lia right away for whenever my truck need , I use to go Balise Toyota for service not anymore . Since I met David Greenlaw service advisor at Lia Toyota Boston road in Wilbraham and I keep coming back I told my friends and family go there , not just have a good service but peoples are nice and helpful like David Greenlaw great guy easy to work with thumbs up for Mr Greenlaw . Many thanks
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August 2024 by Karen Ford
Good service and great communication!
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August 2024 by Robert Hill
What's not to like about Lia Toyota/Wilbraham? First, the convenience of driving indoors to initiate the service order. Second, Dave Greenlaw handled my job. He was friendly, professional and I appreciate his effective communication with me. Third, the emails with the different service coupon/deals is helpful. Fourth, the thorough job the mechanics did with the job and inspection.
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August 2024 by Heather Truelove
Great service every time!
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August 2024 by Robin Taimanglo
recently I had a service appointment with Lia Toyota in Wilbraham and the gentleman that helped me, Hipolito Narvaez-Fontanez was very courteous and friendly. He explained things to me and answered all my questions as well as kept me updated about the services being done for my vehicle. It will be great if he is the one that helps me with future visits!
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August 2024 by Susan Boucher
I had a good experience at Lia Toyota in June 2024. I went in for a maintenance check. It took a little over an hour but they are so organized and communicative at this Dealership that it is a pleasure dealing with them. Ms. Cassie Cloutier took my info and kept me updated on the progress. The waiting area, as always, is clean, comfortable and well stocked with coffee, tea, etc and a nice clean bathroom too! I've bought my last two vehicles from Lia (RAV4's.....Love them!) and I will definitely go back to them when I need a replacement!
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July 2024 by Pedro Mattey
Nice Job
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June 2024 by Lori Carrion
I recently took my vehicle in to Lia Toyota in Wilbraham, MA for routine maintenance. Cynthia Patrick assisted me in the process, and was very personable and thorough. She answered all my concerns and was able to keep me updated during the inspection, and afterwards for follow-up. I appreciate her diligence and hard work!
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June 2024 by SCOTT FLOWERS
Service was great. Cindy is the best!!
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May 2024 by Millie Orantes
I recently bought a car at lia Toyota Wilbraham bought on march16 and had to come back on April 20 due to the air conditioning not working. Which I was told the car was inspect it before purchasing it. I'm so disappointed to find out the AC unit was empty and that because I brought the car over a month it was not covered. I had to pay out of pocket 667.00 dollars. My advice to new customers do not trust them because they can tell you everything is good but look what happened to me. I haven't even done my first payment and why do I have to paid out of my pocket 667.00 dollars just because someone fail to do their job. Again don't trust them and make sure to inspect your car before purchasing from Toyota Lia at Wilbraham
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May 2024 by Sam Borges
My experience with service at Lia Toyota is always excellent. Hipólito Narvaez always takes the time to explain everything to me in a friendly and knowledgeable way and my Tacoma is always taken care of. I definitely recommend him and Lia Toyota to all my friends and family!
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May 2024 by Cynthia Lisiecki
My service rep, David Greenlaw was awesome, he spent time explaining why certain services were recommended, the costs, and answered all my questions. You're the man Dave, thanks.
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April 2024 by Cathleen Foley
David Greenlaw was exceptionally professional, patient and informative during my recent Maintenance appointment It was my first visit to Service and my first car bought at Lia Wilbraham and I am very happy so far with my experience.
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April 2024 by Amanda Ryan
I have been going to Lia Toyota in Wilbraham for years and Cynthia Patrick has been there from the start. She is always a pleasant, helpful, and truly caring person who wants the best for her customers. I have never felt like she was trying to push something unless it was absolutely necessary for safety. I truly appreciate her honesty and integrity when I bring my car there for service.
