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June 2024 by Ken Klatt
Very friendly, accommodating, but busy
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June 2024 by Jason La Force
This place has the worst customer service in the area. The reason people just junk rather than repair is so you don’t have to spend weeks dealing with incompetent businesses like Four Seasons.
I had my power washer at this shop for four weeks, waiting for a diagnostic. During that time, I didn't receive a single call or email with a status update. Despite calling multiple times, no one ever answered the phone. Frustrated, I visited the shop after two weeks to check on the progress. Instead of helpful information, I was met with a dismissive attitude, telling me it had only been two weeks.
After four weeks of no communication, I decided to pick up my power washer. When I arrived, I was told the part hadn't come in yet. They never called to authorize the repair or provide a definitive price. The owner was extremely dismissive and unapologetic about the lack of communication and updates during the four weeks my power washer sat in the shop. Regardless of the service cost, I wouldn’t pay for it because it's clear that customer service is not a priority here.
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September 2023 by Errol Simon
There was a bit of a wait because the computers were down but the staff was very helpful and courteous
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September 2023 by Paul Mariani
Great service
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August 2023 by Alex Dubois
Very helpful, I've purchased equipment here and had things repaired. They're great.Updating my review just to say they are still great!
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July 2023 by Marteen Marrero
Best customer service around. I don’t go no where else and we travel from Fall River just to go to them… best place around…
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July 2023 by Reviewer 51
Great place for all your big tools. Prices are good and everyone there is very knowledgeable.
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July 2023 by Jean’ Is
I was referred to four seasons by a Lowe’s associate, who was not able to help me figure out what was wrong with my craftsman Weedwhacker. The kind folks at four seasons assured me that even though they don’t sell that brand of Weedwhacker, they would be more than happy to take a look at it for me and help me out if they could. It turns out I needed a new line for my Weedwhacker and the gentleman at four seasons, took the time to show me how to remove and replace my line. I walked away with a functioning, Weedwhacker and more knowledgeable about my piece of equipment I would definitely recommend four seasons to anyone in the future.
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June 2023 by Gary Johnston
Knowledge.They had what I needed.
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June 2023 by Rita Hicks
The owners are super nice and honest. Thank you for the help. I put too much oil in my mower, silly me.
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June 2023 by Bee Andrews
These people really know their stuff and they are super friendly. The only place locally where you can still get your Craftsman mowers serviced. Highly recommend!
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January 2023 by edward johnson
Good guy!! I've ordered a lot of different small engine parts since 2015 he always seems to have it.
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January 2023 by Ernesto Carbone
Great customer service
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January 2023 by Bill Frank
I highly recommend Four Seasons for all your equipment needs, whether buying a product or having it repaired. The staff is really helpful, knowledgeable, and pleasant to deal with, on every occasion I did business with them.
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January 2023 by Kathleen Trask
Great service and very helpful. Repaired our snowblower and walked me through how we can take care of it well with fuel info etc. They truly care about the customers and wanting to help them get what is needed. Would not hesitate to use them.
