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November 2023 by Joseph Thibeault
I rented a storage space here at Extra Space Storage s couple of weeks ago. The gentleman at the front desk Bill was very pleasant. He was extremely helpful, he found me a storage space that fit my needs and my budget. I would highly recommend renting storage space from this facility.
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November 2023 by Jennifer Shapman
Sharmaine was most outstanding,very professional person..Made everything go smoothly..
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October 2023 by Bill Parham
Michaela was amazing went out of her way to make it a successful business transaction very informative
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September 2023 by Teresa Lopes-Cabrinha
Very user friendly. I was able to rent a unit online after hours & access unit immediately. The unit # & access info was emailed to me. The app is basic but also provides this info for easy access.
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August 2023 by Julie G.
Customer Service was wonderful. This organization runs a very deceptive introductory rate program. Shortly after renting and occupying the unit I was subject to a substantial rate increase and now six months later I am subject to yet another monthly rate increase. Read the fine print when renting from this organization especially if your rental will be long term.
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August 2023 by P S.
Rented a unit in May 2023. Cost is 116. A month. Including insurance. Website still says 120. Month. Just received a card that my rate with insurance goes up to 192. A month. Only had the unit 4 months. Never told me there was an intro rate. This is a decontrol way to run a business. When I called they told me the lowest they could give me was somewhere around 160-161 a month including insurance. Ridiculous. This is a sleazy slimy way to do business. We have 4 college students, 2 graduated. We have been renting in Chicago and New Hampshire and in Massachusetts for several years. We never have had this happen. Even with the same brand.Don't rent here unless you are planning to spend more than you agreed upon. They are not up front and honest here. And owners I don't need a reply. You know this is terrible business practice and you are counting on folks to either not pay attention or not care. Shame on you.
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July 2023 by Lynda Vaughan
Great service!! I needed to change my unit and the man at the front desk could not have been more helpful. He was very kind and a pleasure to talk to?
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June 2023 by Douglas Soares
I had Bill help me out there showing me the spaces Available and he was great and very patient and it’s a really good place there
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May 2023 by Andrea Downey
Very courteous return calls when questions were asked. Very responsive highly recommended.
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May 2023 by Dave
Staff was very helpful, professional, and courteous. The promotion was incentivizing enough to persuade me to choose extra space over another, smaller company.For me, extra space would normally be just outside my price range, but with the 2nd month being free, it allowed me to choose the higher quality option.I got a climate controlled unit for two months for the same cost that it would have for a less quality non climate controlled unit at a different place for about the same price.Climate control makes the difference for me.
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April 2023 by Frank Ferdinand
Make the decision to store with Extra Space Storage " I did multiple times" and the experience was so easy. After all, shouldn't it be?!
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April 2023 by Jennifer Lopez
Great facility and great employees and customer service!
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April 2023 by Victoria Cloyes
Bill was great! He helped me easily switch to a larger unit after I reassessed my needs more realistically. The facility is clean and secure, I'm grateful for the in-unit light. The space measures slightly smaller than advertised, but I still feel like I'm getting a good deal compared to other storage units I looked at.
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April 2023 by Roy Williams
Smooth easy experience from start to finish. Staff was very pleasant and helpful. I would definitely use this location again. Thank you
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April 2023 by Omar Rodriguez Placeres
Staff is great. Place is clean and easy to access. Great location and price.
