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March 2024 by Leo
Morning crew is great but after that forget it, place is trashed and everyone looks like they just rolled out of
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January 2024 by ezequias Barbosa
Super service and agility in
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November 2023 by Sam Sam
I ordered Egg cheese sandwiche and who ever made it burned it and gave to me after I drove 2 miles I found out get back to them manager tried to find the order, ended gave to them left my money, never ever stop
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October 2023 by Bob C.
Got stung by a yellow jacket in the drive thru and had to use my epi pen. There’s a nest in the dumpster and it’s been there for months. I feel bad for the employees.Dietary restrictions: If you’re allergic to bees stay away.
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July 2023 by Shannon Murphy
They didnt have whipped cream for my latte which is ok because they put cold foam on it. Then they gave me a butternut donut that was wet! The entire bottom was soaked. Absolutely disgusting. I will not be wasting my my money there anymore.
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July 2023 by Cassie Luce
They changed all the staff here and it sucks now. They don't understand how to make coffee or interact with public. 0/10 do not recommend this location anymore.
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April 2023 by Jackson B.
Absolutely horrible. Every time I go, the food takes longer and longer. If you guys are so short staffed, then maybe you shouldn't be open. Nicole is the only nice one in there, the other staff are so rude and inconvenient. This place has always been mean and rude. I'm never coming back here.
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March 2023 by Jaylise Marie
love this dunkin they remember me and always so nice feels like fam
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January 2023 by Mariah Nozin
Got called a Karen for not getting the right donuts I paid for, gave the money back but kept the tip
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November 2022 by Everything's 19 (The Shepherd)
Pretty good and consistent Dunkins', which is very important to me. It seems the staff changes a lot so it's hard to develop a remembrance for both sides, (like knowing my order and name after going there for over a year!) As for the atmosphere, there are some things I do not like about their staff and I sometimes leave with a boggled mind. I know other people might have different opinions but I really don't want my food handed to me by the bearded lady! Does anyone else feel the same?!Kid-friendliness: I don't know if "kid friendly" is an accurate description but I can say that children under a certain age should not be subjected to LGBTQ issues and or politics whether it's audible or visionary. I know Dunkin Donuts isn't a place where children find adults to look up to but their minds do take in EVERYTHING they see, especially while their brains are still developing. I really don't feel like explaining political issues to my Son after leaving Dunkins'!
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October 2022 by Timothy Friedmann
Been going to this location for several months. The staff is extremely nice and polite. Will continue to keep coming back.
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August 2022 by E B
The Dunkin’ Donuts on south ave is horrible. It is a bunch of kids with zero work ethic. They take forever to fill an order and if you go inside the Dunkin’s they do not acknowledge you whatsoever. In the drive thru, they do 1 order at a time and it takes forever to get just a simple coffee. This location also has a habit of shutting down early. They close now at 7 because of Covid. Which every where else has gone back to normal operating hours, but even at a 7 o clock closing time they still close even earlier to clean. I’ve been there a few times at 6:45pm 6:52 pm and they tell me they are closed or they don’t answer and just stare at you. If your looking for fast quality service go to a different dunkies don’t go to this one.
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July 2022 by Chuck FRANKENSTEIN
I just wanted to say thank you, today I received a iced coffee that taste like rancid opossum and a bagel sandwich. The bagel was microwaved so badly it was like biting in to a rock. I am now going to get a coffee and then stopping by the dentist to have a tooth fixed. I can't believe you guys wonder why they don't get a tip
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July 2022 by Erica L.
if I could choose less than one star, I definitely would. i've lived in Whitman most of my life and frequently visit this Dunkin' Donuts on Bedford Street in Whitman. Every single time I go there it's a whole different crew of workers, they can't keep an employee to save their life. They hire all kids who are completely lazy and don't give a damn about the job and certainly don't give a damn about the customers. And what's even worse is that the managers and the owners of those locations don't care either. slow service is and understatement!! More like the WORST SERVICE I've ever experienced in my life!! There wasn't any harsh enough choices to choose from. I was in there today around noon time there were 3 employees total working, a white girl making coffees, a black girl ringing in the customers and a male making the sandwiches. From the other reviews I've read that is more employees than they usually have, usually there's only 2 or I guess u can't find anyone at all. Every person that ordered before me had to repeat their order at least twice if not three times because the girl just wasn't listening. Of course by the time I got to the register I had to repeat mine as well medium ice 3 cream 3 Splenda pretty easy. There is a huge piece of plexiglass hanging in front of me so I slid the money on the counter underneath it. She then looked at me and said " you couldn't have put the money in my hand?" I said EXCUSE ME??? would u like me to hand it to you through the plexiglass? She then looked confused as if she didn't know what plexiglass was?? The white girl made my coffee and handed it to me and I said to her "she really shouldn't be ringing people in she is extremely rude" and the black girl said "well make a complaint then" and I said oh of course I will be!!! Well the phone number on the outside of the building is incorrect because I called it and the person who answered said he does not own a Dunkin donuts they have the wrong number on the building because he gets these calls all the time. So I googled the location and got the correct phone number. This continued to be a waste of time because the actual owner of the store barely speaks English and didn't really seem to care that his employees were rude and chasing customers out of the store. When I told him I was in there today at noon he said "well did u get her name?" I said no I didn't she wasn't wearing a name tag but I just told you there was only one white girl one black girl and a male working so I'm sure you can find out who it was. Foreigners do not know how to deal with customer service in this country that's a known fact like you're really trying to give me some excuse of how you don't know who I'm talking about...it is your job to figure it out find out, call your manager of that store and find out who is on the schedule it's not that difficult. Don't just sit there and play stupid with me over the phone. He could have asked for my address and offered to mail me a gift card or SOMETHING!! Do something to make it right. So this terrible review is not only for the store employees but right down to the owner of this location!! Having an owner like this one makes it the horrible store it's known as today. When he doesn't care about customer service no one that works there will either. Employees aren't being trained properly it just shows that no one cares in there not even a little bit. It's quite sad actually. Dunkin is not a hard place to work at I've done it, so I never understand how they mess up SO BAD ALL THE TIME. Messing up someone's order is not even a big deal though if you know how to deal with it. if you simply apologize and remake the order obviously not charging them again most people will be happy with that. A lot of the reviews I've read for this location when they've messed up someone's order they try to deny it or get mad at
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June 2022 by Audrey Huer
I went to the drive thru and tried to order food from there and they said they can’t do food because they were backed up?? Bad excuse, poor customer service. Never going back there again anymore if they refuse to have food for us “just” because they’re backed up. If you want food from Dunkin, don’t go to this one.