-
March 2024 by Jimmylee P.
Columbia Auto Body in Whitman was fantastic! It can be very a stressful experience to deal with insurance claims but Shawn from Columbia was so informative, polite and assuring. The communication was great and I got my car back as promised. Highly recommended!
-
February 2024 by Bernard Patnett
Shawn and staff are a pleasure to deal with and their work was flawless. Our car was made to look brand new!
-
December 2023 by Allister Power
Overcharged both me and my insurance for low quality parts, took ages to deposit my check then had the audacity to complain about the check bouncing when the alignment of my car was still off to the point of being dangerous to drive. DO NOT SUPPORT THIS BUSINESS.
-
December 2023 by _ Demig0d _
Ah yes scamming your queer customers is real LGBTQ friendly. Don’t let these grifters touch your car you won’t be able to steer when these lobotomized “mechanics” are done with it
-
September 2023 by Marie Wiley
I couldn't believe what a great job they did fixing my car. It looks brand new.Everyone at Columbia Auto body were very helpful!!
-
August 2023 by Peter M
I showed up to the shop to get an estimate on some damage to my car. Without permission, a manager wedged their hand underneath the splash guard which I had secured back to the front end so it wouldnt drag, and ripped it right down. They did not apologize, claimed zero accountability, insulted my intelligence, and said, Youre just here to get a bunch of s*** for free and repeated it a couple of more times raising their voice at me like I was at fault. I was there to get an estimate and I didnt expect it to be free!! I called the police because I was in disbelief of his brazen lack of accountability. The police only see me at an auto body shop with damage to my car, and a manager claiming that they never touched it. This was in front of the managers entire office staff. I feel sorry for them for having such a terrible boss.I was about to give them some business. Instead I left the shop having my intelligence insulted, having been judged as a person, and with more damage to my car than when I arrived, and dragging my splash guard. Im a very active above the knee amputee. I AM NOT, but how would this person know whether or not I was a war hero? Is that how Columbia Auto Body treats our military veterans? Yikes. No customer should ever have to deal with this in ANY business. I went to ******* because I prefer to do business locally, but after this interaction, Ill seek my business elsewhere. If anyone asks me wheres a good place to get body work done? Ill only be able to suggest where they should NOT go, thats for sure. The one star rating is only because I had to, otherwise it would be zero stars.
-
July 2023 by Joe Cloutier
Found my car was hit one night after dinner but luckily the person was nice enough to leave his information. Brought my car by Columbia for an appraisal and worked with the persons insurance for their appraisal. All aligned so the car went to Columbia. Upon further investigation more work was found to be needed, which is common when really digging into the project, and Shawn worked with the insurance to approve the costs and quickly repair the vehicle ahead of schedule. Car looks and works good as new. Thank you!Services: Painting
-
May 2023 by James Sarhanis
I brought in an aftermarket hood scoop to be painted and installed. Other shops had flinched at the project but these guys didn't hesitate. The work was done in a timely manner for a very fair price. Be sure to check them out. The shop looked very clean with modern equipment, for what it's worth. I notice things like that.Service: Painting
-
April 2023 by Stephanie Hoch
5 stars isn't even sufficient enough. Columbia Auto Body will forever have my business and referrals. I've had the pleasure of doing business with Columbia twice. My car was deemed as Total Loss in 2021 (no fault of my own). Shawn and his colleagues took great care of me throughout that whole process as I had never had that occur before. Fast forward to February 2023, an incident occurred and AGAIN, they took great care of me. Made sure everything was brand new again and dealt with my insurance company. These people are professional and passionate when it comes to car care. The staff kept me updated with every step. It was even ready sooner than expected . Thry even detailed it inside and out, had me feeling like I did when I first drove it off the lot. Again, Columbia will forever have my business and referrals.Services: Auto detailing
-
February 2023 by Mark Rosenquist
Shawn and the staff at Columbia Auto Body have been great to work with. I highly reconmend them!! They have a very quick turnaround time and stay in contact with there customers through out the process!!Services: Body & Trim
-
February 2023 by Chelynne Soule
Someone hit my car on the body line and they repaired it to be flawless and they detailed my car. They always do exceptional work.Services: Auto detailing
-
November 2022 by Alyssa H.
HIGHLY RECOMMEND !!! I had gotten into a pretty messy accident and we all know the stress going through insurance and especially repairs. Columbia Auto body jumped through hoops to get my car fixed, and MUST be recognized. I had a short time frame in which the car needed to be fixed and was astonished that they were able to get it done sooner than I hoped even with how hard it is to get parts these days! I cannot thank Columbia Auto body enough and need to give a special shout out to Shawn and Junior for all their hard work!
-
July 2022 by Gary Sullivan
Great company....did an amazing job paint ing my car.. highly recommendServices: Painting
-
February 2022 by Michelle Leventhal
I was referred to Shawn at Columbia by a trusted friend who sold me my Cadillac. I was recently involved in a hit and run accident and was at a loss. Normally I would have taken the car to my friend's dealership but Covid struck. Shawn made himself available from the start and was extremely professional. The person who hit my car tore it open and I never thought it would look the same. The paint, the body work, the detailing were all done extremely well and to Cadillac standards. I would absolutely recommend Columbia to my family and friends! I am grateful to have my car back in original condition. Great work!Services: Body & Trim
-
January 2022 by Alanna Miller
I cannot begin to describe how effortless, professional and caring this Columbia Auto Body shop is! I absolutely am so thankful for their service! Everyone who I met from start to finish, from dropping off my car and picking it up is extremely kind, communicative and completely makes you feel at ease. I got into a little curfuffle in Walmart trying to get away from a car reversing into me and turned and hit a parked car. The whole passenger side door was ruined and had to be replaced. This is my first car and my baby! Columbia Auto body had to deal with my anxiousness about leaving it, but they fixed my Scarlet up in no time! If you need an auto body shop where everyone from the receptionist to manager is kind through and through, communicates patiently and thoroughly and treats your car like it's their own, please choose this shop! Honestly, do yourself a favor and don't go anywhere else! You won't regret it!