Car Rental near Whitinsville, MA

“This post is in response to Rahina Dean's post. Sorry to hear you had a bad experience at Harbro Auto. It's a great place to purchase a vehicle and have your vehicle serviced. I know the lobby is not that big and the sitting area in the lobby is mostly used for customers waiting for their vehicle to get done in the service department. If you went into Harbro and just sat down in the chairs in the lobby, you may have been mistaken for a service customer waiting for their car. Typically when customers come in for the sales department they go to the front desk and check in, so that the sales department knows there is a customer waiting to be helped. I would recomend you give Harbro a second chance, but this time check in with the front desk. This will insure your not mistaken as a service customer.”

“Just got my car back from being serviced. Was bummed I needed work in a time with little extra money. Shopped around for quotes till finally calling harbro where I bought my car but have moved away. It was half the price! Dropped it off and picked up a rental. The rental spoiled me so much I considered getting a new car. Picked up my car and it was like new! Couldn't be happier. What started as a bummer was totally worth it. Scheduling a tune up for spring. Thank you for your honesty and professionalism. See you soon”

“Excellent and professional people, specially the manager who was welcoming and supportive with my one way rental. She even went above and beyond and waived my one way fee. Thank you!”

“Excellent service. I came here a few months ago after getting into a car accident and they did an amazing job fixing my car. Yesterday, when I got a flat tire, I called Canterbury Automotive Inc. and Jimmy helped me immensely. I was able to drive over as they were closing and he put my spare tire on for me and was super kind and professional. He also connected me with a great tire store and provided expertise on how to best move forward. I really appreciate Canterbury Automotive and Jimmy for their work and dedication to their customers and I highly recommend coming here if you are experiencing car troubles.”

“We got into an accident and came here to rent a car. Brian helped us was awesome. He was super helpful and understanding and gave us great rates. It was quick and easy in a usually annoying process!”

“I had a fantastic experience renting a car with Imperial Rental. Speedy and easy experience with Alicia. We rented a brand new Jeep Cherokee for one day, and the car was excellent - very clean, beautifully detailed, and ran perfectly. If you are looking for a rental car for a day trip or extended vacation, I will recommend Imperial Rental every time!”

“I first signed up for a Zipcar membership in Madison, WI, and generally had very positive experiences there. When I moved to Boston and had a look at all these reviews I was kind of dreading the occasions when I would really *need* to rent one. I just figured, well, in a major city things are bound to be more chaotic. But I've rented 3x now with them and I was very happy with all of my experiences. I did have to contact customer service for each rental to deal with some issues (e.g., locked gate for returning the car, previous renter very late), but I got through very quickly to someone, and each of the people I spoke with was super helpful and very friendly. *However*. . . it's important to go into this with sensible expectations and to be prepared to change things up if needed. For my most recent rental, the person who had the car before me was stuck in traffic and eventually we had to switch to another car--not the company's fault, that just happens. For my trouble, I was offered a significant discount, which I appreciated, mostly because it allowed me to take care of a lot more errands by having the car for longer. In terms of renting strategically, you can do the following: (1) try to rent a vehicle that's in a less busy neighborhood, less usage on the car; (2) check out the vehicle in person beforehand to see if it's pretty beat up and more likely to present problems--also to figure out where the car is parked, which is not always easy to figure out; (3) try to choose a vehicle that does not have a lot of rental time before or after to avoid being delayed and to allow you to extend time if needed. To be honest, if I had someplace important to be (wedding, business meeting), I would either not rent a Zipcar, or have a back-up plan. Customer service: it's quite possible you may end up speaking with someone who is not in the U.S., not shocking that they're outsourcing. But the people I spoke with had perfectly good English, and I found them very pleasant. You would think from reading this whole string of reviews that literally everyone who rents a Zipcar has some kind of nightmarish experience. I'm going to guess that anyone who has a terrible experience is much more likely to post here?”