“They are awsomely friendly here. It is only a small branch but they make the most of it by providing friendly service. They always remember my name even though I only go in there about once every six months or so. Sometimes I go to the main branch in town when this one is closed but this branch is just as good.”
“Robin's warmth and friendliness made me feel welcome when I opened my new accounts! Her patient explaining was a blessing to me as I was dealing with health issues and embarrassed by my lack of comprehending new information. She went above and beyond by the excellent customer service she provided me. Thank you Robin!!!”
“I stopped in to open a second account and was pleasantly surprised at their kindness, patience, and efficiency of service. Geisha was great and took the time to not only help me open a new account but also explained options that I hadn't considered. She and the branch manager, Kathleen, also found some fraudulent charges on my old account and took care of contacting the fraud department right then and there. Even the teller who I made my deposit with was very nice. My wife and I have had this bank for a while but for being a “branch veteran”, they treated me like a brand new celebrity customer. I really appreciated it.”
“If I could give UniBank 10 stars, I would. I've been using UniBank for business banking for several years and the service can't be beat. They set the example for how customer service should be; an art that seems to be long forgotten in today's business world. I've used them for loans, lines of credit, overall business banking, wires, purchases, and much more. They go out of our way to help and make our lives easy. I frequently work with Mike Stone out of the main branch. He's ALWAYS there when I need help with anything. I've referred friends to him as well and they are all blown away by the service and response. Shout out also to the Sutton North Branch which is where we'd frequently do our day to day banking and the staff knows me by name and makes me feel like I'm a family member of theirs.”