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November 2023 by Pam Dickinson
If you need to package and mail items or just have items boxed, go to Staples! Juan waited on me in Weymouth, I had three items to box and one of them I asked him mail. He was fabulous!!! Knew his stuff!! Thank you Again Juan!
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October 2023 by Brittney Rose
5 stars for Juan in Print Services! He is so knowledgeable and provides stellar customer service. I went to Staples and worked with him for the printing of several items for my grandmother's celebration of life event and he handled everything with professionalism and care. The quality of the prints were amazing! I've also been to Staples to deal with business needs and appreciate Juan's help with those items as well! Highly recommend working with Juan!
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October 2023 by Jared Klein
Juan in print services deserves a raise. That man works ultra hard and is in there doing absolutely everything to help customers out. He goes above and beyond and is so helpful and knowledgeable. If you’re going to this staples, go to Juan
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August 2023 by Maureen Harrold
I was just in your store returning 2 amazon orders, Edith could have been a tad bit friendlier. I'll go somewhere else next time
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August 2023 by Anya Reppucci
I end up at Staples Weymouth quite a bit due to volunteer commitments and general home office needs. I wanted to take a moment to highlight the superior customer service I receive from Matt, the Store Manager, and Juan in Print Services. Matt is great to work with and provides honest recommendations when it comes to products, e.g. printers. Juan does an excellent job at quickly executing on requests such as custom stamps. Both Matt and Juan are so nice, patient and easy to work with. You can tell both of them enjoy doing what they do, and it really comes through by way of the customer service they provide. Thank you, Matt and Juan, for being so excellent!
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August 2023 by Kathleen Dugan
What a lifesaver! I needed prints of images for a Children's Church class Sunday morning and it turned out to be impossible to print them myself. I called Staples and Emma was so willing to help me get what I needed, in spite that they were incredibly busy. They were pleasant and helpful from beginning to end! She and the young man working with her gave excellent service! I picked them up about 7:30 that evening and couldn't be happier with the results!
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August 2023 by Bill Ilott
I used the fax services for the first time. There was no prices posted. I faxed 6 pages and it charged me $13. What a rip off!
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August 2023 by Bill I.
I went to the Staples in Weymouth to send a fax. I went to the machine and there were no prices posted. I faxed 6 pages. The bill was $13. $13 for 6 pages. What a rip off!
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July 2023 by Shantel Washington
I don’t know his name but it’s an older man there that just stands there and wants to look outside at the cars. I’m sure Staples is doing him a favor and hiring him but please don’t put him at the cashier, it is obvious he’s having a tough time and doesn’t like customers. He’s rude and rolls his eyes if you ask him questions and he’s very lazy. It’s not even because of his age, he clearly doesn’t want to be there so please don’t have him face customers anymore. There is an older lady there however that usually is at the register and she’s very pleasant! The staff in the printing area are always very kind. I know it’s awkward to have a conversation with someone who is lazy but he really shouldn’t be customer facing and should be spoken about given his poor attitude. You can see customers like myself are patient and kind and then when he’s rude, it’s just very uncalled for.
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April 2023 by Liza Allner
Unparalleled print services! Helped field same day request for a handful of last minute print assets that our team needed for a big new business pitch. Excellent quality and service all around - Hugh totally saved the day!
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February 2023 by Jeremy Hetherington
The print shop at this Staples location is great, I always have a good experience and great service because of this I seek out this location specifically.
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January 2023 by Sam S.
Don't waste your time if you actually need to print something. They have 4 printer/scanner/copy machines which are all broken and the staff is too rude and lazy to help you print. I was referred to the customer service desk to print my documents but the woman there refused and told me to go back to the counter near the printers where 2 employees also refused. She then wrote down the staples website for me and presented like it was an email, but staples.com is a website and not an email. She wanted me to contact their corporate office to get my documents printed! I was trying to print a shipping label that was emailed to me and a 2 page typed rental contract. Huge order for these morons!
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November 2022 by Janelle D
I just had the best in-store printing service from Margarita. She was helpful, skilful and fast. Nothing was too much trouble and the prints were exactly what I wanted. Plus she has a beautiful smile! Thank you Margarita.
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October 2022 by Aliza Zadi
I had just came to the store and the cashier had been very helpful and she told me my kids went outside when I didn’t know
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March 2022 by Emily Cervone
I’ve had nothing but good experiences with the store itself - a manager went above and beyond to help me secure a desk chair and I had a great experience buying a laptop.But their printing services… wow. It’s rare that I would have a project done on time but usually it’s only a day behind. Recently however I had to check in because two days after my project was supposed to be done I still hadn’t received a call or email to tell me it’s ready. I called the store only to be told that it’s been ready for pick up for two days. I told the clerk that no one ever called and the website still says it was pending. “Oh the website is behind” - right but no one called. “When we click the ready for pick up button the website usually changes but it’s behind” - right but no one called and usually you call. “The website is behind.”So, don’t expect anything grand from the printing services. Glad I didn’t need my project urgently otherwise I’m sure this review would be full of vitriol.
