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January 2023 by Anna M.
i've been a loyal customer at salon de beauty for over two years. i come every month to get my eyebrows waxed with anna. i had just gotten eyelash extensions done yesterday and came to get my eyebrows done today. while anna was done with my eyebrows she held up the mirror to my face for less than one second. i got up and walked to the counter to pay and she made me sign the receipt which she never usually does. now i know that she did that so i wouldn't dispute the charge or ask for a refund. when i got in my car that's when i noticed a big chunk of my lashes were missing. my eyelashes are at a good distance away from my eyebrows so the excuse "my lashes are too long" isn't reasonable nor does it justify this. she did one wax strip under my eyebrow and it hurt more than usual but i didn't think anything of it. after she did that part of my eyebrow she was yelling in Vietnamese to her coworkers. anna did not notify me or tell me that she literally ripped a chunk of my eyelashes out. there have been times where they've made me bleed with tweezers and left wax in my hair but nothing will ever come close to this. if you can, avoid this salon. no matter how long you've been coming here and how loyal you are as a customer, all they care about is money.
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October 2022 by Sam E.
I finally made the jump from my old salon to this one because it's much more convenient location-wise. The final product of my dip manicure always comes out flawless. HOWEVER, the time I spend here is absolutely wild, something I have never experienced before at a nail salon. An hour and 45 minutes for a dip manicure?? It's happened 3 times already so I know it's not just a one time thing. The technicians need to be more efficient...mine probably filed my nails 5 times. So many unnecessary steps to the process. My blood was BOILING. Also, there have been other times when they tell me they can take me as a walk-in, but then they just start doing someone's hair while my fingers are being soaked (for up to 20-30 minutes...I always have to take the foil off myself because they are burning. I really really do like this place and want to come back. I desperately hope that some changes are made because at this rate, I would save more time driving out of my way to get a manicure at my usual place then to come here for an almost 2 hour manicure.
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September 2022 by Leslie M.
I've been having my hair cut at this salon since 2004. people stop me all the time complimenting me on my hair and always want to know where I go. well, I never want to say where (but I do) because it's my best kept secret and I don't want to share, but I have too. this salon has been my home all these years. now that I moved out of state and forced to try other salons, i can't seem to find any other half as good as christine. so now I fly back to mass just to get my hair cut and I feel amazing when she's done. I love this salon and refuse to go anywhere else! all of their services and technicians are fabulous! Gina does amazing hair cuts and Anna is a wax artist! and all the nail techs are fantastic! The salon was remodeled into a very modern and relaxing environment! I'll never go anywhere else!! Sincerely, Leslie, A lifetime client.
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May 2022 by Tonya S.
I just moved to the area and on a whim decided to get a trim. Vo was super friendly, professional and quick. She listened to what I wanted and it looks and feels great!! This place offers so many services at decent prices. I will be back
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May 2022 by Patricia W.
The quality of the service in this salon is excellent. But my only complaint is that when they make an appointment, they should not make you wait 30 minutes. It seems as if they just take walk-ins and ignore the fact that someone has made an appointment and is now going to have to wait 30 minutes. Out of courtesy, they should call the customer and let them know if they are planning to bump their appointment by a substantial amount of time. Not honoring Customer's appointments shows a lack of respect for your customers.
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February 2022 by Heather Rogers
all the girls there are amazing and talented. my normal nail tech is taylor.very clean place
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November 2021 by Carol-Ann W.
I am new to area looking for a new nail salon. I walked into Salon de Beauty and was greeted by a tech who told me about 5 to 10 minutes...after waiting almost 15 2 Asian woman walk in and ask to have their nails done , they were quickly seated they had no appointment because they begged to be taken, one said they were leaving on a trip! As I sat there mouth agape....no one acknowledged I was still waiting as I got up to leave still no acknowledgement. They don't deserve my business! You have been warned if your a person of color steer clear of this shop!!!
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July 2021 by Cassandra J.
Amazing customer service! Friendly and super clean salon! Christine did my eyelashes and she did and amazing job. She did my lashes exactly like I wanted. she was patient and friendLy. I had brought my toddler with me because I had no child care for him. Even with him being there and being a huge distraction, she was still so patient and took care of me. The salon does everything! Lashes, nails, makeup, hair and even massages. I highly recommend them. This was my first time here and I will definitely be coming back!!! :)
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May 2021 by Lee MacDonald
Excellent experience.....my 94 yo mom had pedi and then haircut for moms day. Everyone was awesome!! Such wonderful customer service!!
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May 2021 by Lee M.
I had been a few times before but this is now my GO TO place for pedi's and haircuts. Besides their awesome job on my 94 yo moms pedi and haircut (her stylist retired and I suggested here!) I also watched them with a client with disabilities....the patience of the staff was outstanding!! Huge Kudo's!!
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April 2021 by Shaylynn R.
This nail salon is one of the best I've been to, I'm always pleased when I leave. All employees are extremely nice. They care about their customers and will get the job done no matter what you need they have it. Definitely recommend coming here and tell anyone you know to come too.
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April 2021 by Eileen Healy McNally
love going to this salon. they are all so friendly with a big hello, able to serve you right away. gave me excellent advice on my nail care. Love getting the dip on my nails. My nails are really strong now.
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March 2021 by Mya H.
Everything looked amazing leaving but the amount of time i spent there was unnecessary. 4 hours for my toes and dip nails. not to mention my right big toe is EXTREMELY infected and swollen from i dont know what. my nails came out nice but aren't the best considering the ending was rushed due to an unexpected 4 hours spent.
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December 2020 by Brooke R.
Best place around!!! I always go here for my nails and eyebrows and they never fail to do an amazing job!! They are also full of great staff, extremely nice people!!
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December 2020 by Donna Cole
I got a gift certificate for Christmas and when I called I got to get fit in right that moment granted it did take two and a half hours just to do my nails but they did a beautiful job I recommend them highly
