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April 2023 by Julie Whitney
Had lots of problems trying to reach someone to help me find out why my taxes were on hold. Finally, after six phone calls with no luck, I drove to the office. The tax preparer told me that he had tried to call me, which is not truthful. He had other ways to reach me & did not reach out via text or email. I had dropped the relevant documents off & was told I would get half off as they had a special. I was then told I was no longer eligible for the deal because it had expired. I explained that this was their error as no one had reached out but to no avail. Very dissatisfied!
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April 2023 by Amanda V.
One of the worst, dishonest, disingenuous companies I have had the displeasure of working with. I chose Jackson Hewitt based on the fact that they had a 50% off coupon. I made the appointment on 4/9 for the 4/11. Despite the website saying that returns start at a pittance I was told at the end of the appointment that the total for my very simply tax return was $450.00, which took about 45ish minutes for them to complete. They also conveniently said the coupon provided to me from the same website I made the reservation from was not valid. By then my information was submitted so I was beyond the point of no return but thought any company with decent customer service would rectify it after the fact. I called customer service, they passed me off the regional office and was told to speak with manager Michael M. The agent that answered wouldn't honor the coupon and would not transfer me to him.
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April 2023 by Mary
Quick, Easy & super convenient hours! My tax preparer was very knowledgeable, kind and fast! They are a little on the pricey side, but that being said this is only my second year doing my taxes, before my husband always took care of it. So I can't compare their prices to any other tax preparer out there. But to me it doesn't matter as long as I have a professional do my taxes and I don't have to later deal with the IRS and I had them take it right out of my refund!! I will be back again next year.
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April 2023 by Carolyn Stack
I always have a great experience with jackson Hewitt. Gerald helped me this year and made my taxes a quick and easy process. thanks alot
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April 2023 by James Leonard
Great service!Gerald does a tremendous job!
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March 2023 by Alice
Quick, Easy & super convenient hours! My tax preparer was very knowledgeable, kind and fast! They are a little on the pricey side, but that being said this is only my second year doing my taxes, before my husband always took care of it. So I can't compare their prices to any other tax preparer out there. But to me it doesn't matter as long as I have a professional do my taxes and I don't have to later deal with the IRS and I had them take it right out of my refund!! I will be back again next year.
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March 2023 by David
Very professional and helpful
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March 2023 by Matthew Richards
Great service
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February 2023 by David Techiera
This was my second year in a row using Jackson Hewitt in Weymouth. Both years, I had the pleasure of having Gerald as my tax preparer. Gerald provided excellent custimer service both years. He was polite, thorough, and attentive to my needs. I will absolutely return next year especially if Gerald is working there again.
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December 2022 by Kevin Sanda
Great customer service and quick
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May 2022 by Alicia Brennan
Experienced, knowledgeable, helpful, convenient hours/location. Very happy with my appointment, tax preparer & return I will be getting. I will be back next year & will tell family & friends to check them out!
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May 2022 by Wayne Griffin
I found the experience very enlightening and through.
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April 2021 by Scott Morehouse
My time spent at the Wal-Mart with my professional was painless.He explained everything and tried to get as much of a refund as possible.Thank you.
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March 2021 by Jay Cie
It took a while to get all my forms in but when I did my return was processed in no time.
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February 2020 by Jeff Lindahl
Great tax service. They really helped me out. They made the process quick and very easy. Jonathan was awesome!
