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September 2023 by Peter Mullen
We purchased our vehicle from Good Brothers with an extended warranty. For over a year, we have been saying something is not right with the transmission. It would bump and hesitate shifting gears, but we were always told it was nothing out of the ordinary. Just before the week of July 4th , we brought it in with an engin light and again said the transmission is not right. This time we were told it needed a new battery, a new oil pan, and yes, the transmission needed to be replaced. They replaced the transmission, and we hoped all would be well. Unfortunately, just before we were leaving for vacation, the engin light came back on. I brought it back and was assured it would be fine. Just go on vacation and bring it back on your return. We went on vacation, and the new transmission failed three hours away from home. I called Good Brothers and was told there really was nothing they could do. Have it towed someplace, and I would be responsible for my own transportation home. I had to rent a truck to get home and another vehicle to get back once the repair was complete. Now contrast that with the place I had it towed to in Northhampton Ma. They did the repare, but when the transmission failed a second time, I called Northampton Chrysler, and they could not have been nicer or more helpful. They first made sure we were safe, gave us a car to get back home, and use while we were waiting for our vehicle to be repaired. They communicated with us every step of the way, and when the vehicle was finally ready, it ran great. I only wish they were closer because I would be a Northhampton customer for life.
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September 2023 by Deb Trongone
Possibly the worst dealership I have been to. I bought 2020 ram 1500 from them a few months back and they failed to inform me that the truck had been in a major accident before. The body shop I brought it to said it had sever damage to rocker panel and had possibly the worst rusting weld repair they had ever seen. The back seat center head rest was destroyed it looked like a cat had been clawing at it, the back window must have been smashed at some point and replaced because when I picked up the truck their was glass in the bed, they never detailed the truck before I picked it up their was still affects from the previous owner . So over all I wouldn’t ever buy another vehicle or have them service mine again all around awful aggravating experience .
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September 2023 by Fez Roldan
I recently had my Jeep Cherokee serviced at this dealership, and I'm extremely pleased with the experience. They efficiently handled my oil change and provided me with additional car details that were very helpful. I would wholeheartedly recommend this place to anyone in need of car service. Just keep in mind that for any additional services, the car needs to be dropped off for a comprehensive maintenance check. Overall, a great service experience!
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July 2023 by Mike N
Great experience all the way around at Good Brothers Ram. Pat the sales man was very knowledgeable and helpful through out the entire buying experience while at the same time not using high stress sales tactics. Everyone over at Good Brothers was honest and up front. This dealership will be the first place I go from now on when I’m in the market for a new vehicle.
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July 2023 by Kevin Pallapati
I worked with Danny, Jack, and Gerry. They were all very friendly and helpful. They were able to give me a very good deal on a brand new black 2023 Dodge Charger GT. I am thankful to them for making the process of buying my dream car so smooth. Also, I looked online at several dealerships in the area. Good Brothers Dodge had a larger selection of Chargers than any other dealership in the area. I would highly recommend Good Brothers Dodge to anyone in Rhode Island or the Boston area that is looking to buy a Dodge vehicle.
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June 2023 by Kim B
Working with Good Brothers was such an easy process. Knowledgeable and friendly staff. I highly recommend if you are looking for a new or used car Good Brothers should be you one and only place you go.
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May 2023 by John Huether
I can’t recall a better car buying experience. I knew what I wanted and had a competitive price for it in mind. I had spoken with Dan Kelly in the past about some custom options and he was very easy to deal with. He never contacted me about trucks I wasn’t interested in. It took me a few months to buy but here I am with a great truck, and I actually feel good about my purchase. Hats off to Good Brothers and Dan. I’ll also give a shout-out to Jack from finance. I was prepared for him to blow up the whole deal with unnecessary add ons, but he had great recommendations and was so easy to talk to. I had a Great Experience and would recommend them to anyone.
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May 2023 by James Metivier
Good Timing, Good work, $50 labor to put on 2 windshield wipers is ridiculous. Won't be doing that again. Next time I will go over expected cost before work is done. Update, Shawn from Good Bros Called me. We went over the R/O. My mistake. He took time to explain the charges for my service to my vehicle. I will gladly return to Good Bros. for future work on my Truck.
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May 2023 by Gretchen W.
would give 10 stars if i could! Window shopped with a car sales man Dan! Not only was he knowledgeable, but also extremely charming. Will definitely be coming back, fantastic experience...
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April 2023 by Jay Degiacomo
Great sales experience. Pat was helpful and upfront about the car buying process. Would differently recommend this dealership.
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April 2023 by Maura Bickford
The staff at Good Brothers Dodge Ram in Weymouth were wonderful, very customer focused and friendly. They were able to take my car within the week for a recall related repair, when other dealers were 6 weeks out. The service manager John was very knowledgeable and knew exactly what was wrong with my car before I even brought it in! My car was repaired and ready for pick up the same day. I would definitely recommend them for service and would be happy to use them again!
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March 2023 by Nill Cruz
Had the best experience getting my Dodge Promaster City the other day! Big thanks to Patrick, You made this such an easy process and I truly appreciate it!
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February 2023 by JK 89
John and his service team at Good Brothers are the best around. I've been having my truck serviced there for 10 years at this point - and have never had any issues. They are reasonably priced, and any work performed is completed in a timely manner. Whenever my truck is there for a repair - they call and keep me informed of their progress/what's going on every step of the way which I appreciate greatly. I can't say enough good about them and all of their hard work.
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January 2023 by George Lopez
I had an outstanding experience at Good Brothers. The sales and finance team were super friendly and helpful. Helped get the truck I wanted for the monthly payment I wanted. They worked it so I could get the little extra I desired. I work highly recommend Good Brothers to anyone looking for a new or used truck.
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January 2023 by Hillary Mager
Great Brothers!From the initial phone call, test driving the vehicle, to the purchasing of the vehicle everyone from their team was not pushy or your “typical car salesman/woman”. Everyone was honest and straight to the point. I bought out of state, pre approved from my bank and they were flexible and easy to work with! Such a quick, easy, painless experience - I would recommend anyone come buy a vehicle from this establishment :)
