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September 2023 by Gregg
Excellent experience with 777! We have been in the market for a car for my son for a while and made several trips to 777 before we finally made a purchase. We appreciated their no-pressure sales approach during the car shopping process. Once we did decide on a vehicle the purchasing process went nice and smooth. Upon inspection, it was discovered that a couple of repairs needed to be made. That was unexpected, but the way Shane handled the situation surpassed my expectations. The repair work was done in less than 24 hours. In addition to what was needed for inspection, Shane went above and beyond to make an additional repair that was discovered when they were working on the vehicle. I would absolutely purchase from 777 again.
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September 2023 by Bree
I’m glad I never read the reviews before going to 777 auto in person because if I had, I wouldn’t have gotten my beautiful 2013 Chevy Cruze with only 48k miles! Contrary to the other reviews, the customer service I experienced was excellent & Shane is great! I brought my boyfriend with me as he knows the ins & outs of mechanics and he found only 3 minor issues needing attention. They included a replacement valve cover gasket, a cosmetic black triangle piece (located between the drivers side window and hood) needed to be clipped back on, & the drivers side overhead mirror flap had a broken peg on one side. Shane had the issues fixed by the following day, which was a day earlier than my scheduled pick up & even replaced the serpentine belt although we had never discussed it! I told him to not worry about fixing the overhead driver’s mirror flap, as I had plans to replace it with a light up vanity light up mirror anyways. When buying USED cars, there’s going to be some dings, dents or minor repairs needed. Nothing is perfect especially on a used car lot! I never once felt like I was being pressured to buy or taken advantage of. Shane was polite, respectful, professional and attentive during all encounters including phone calls. If there are any issues to arise, I will come back & update.. fingers crossed! ??
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September 2023 by Joseph Macomber
Extremely friendly they work with you even with a low expectation of gettin a loan they reached out and got me a loan and not as high of an intrest rate as i thought i was extremly pleased just got a 13 tahoe and its low miles and great ride this is the place to go dont waste time anywhere else i belive the guys name was sean and ge was great very straight forward and did good by me hughly recomend this dealership thanks to the guys here.
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August 2023 by Victor Oliveira
Shane thank you so much for being so patient and cool with my brother and i for holding a vehicle for that long as we resolved insurance pay out with the bank. It’s too bad it didn’t work out since we couldn’t afford to pay out of pocket for that rare gem on your lot! Even though it didn’t work out in the end, you were very understandable. We also understand that there was no more room for reduction of price. There are some sweet cars on the lot, we’ll be back and we’ll send others your way too. All the best, Victor and Kayo
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August 2023 by Corey Martin
dont even bother with this place - a few months ago i bought a used Audi A3, loved the car so much and was informed everything was good by the dealer. about a week after warranty was up i started it up and it sounded terrible. eventually didn't even start, so i towed it in and after another few weeks and 3 different mechanics, i was just informed that the timing chain had been replaced before and that several codes were cleared before selling. the engine is going to need to be completely replaced and this dealership knew from the start. don't waste your time on small dealerships especially not this one. screw this place!
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August 2023 by Gail Corey
Mom here of a 17 year old who spent his hard earned money here. Have to address the lies in their response."We were actively trying to resolve this matter with the customer when this review was posted. This customer drove the vehicle approximately 850 miles over their warranty and stated they kept driving after hearing a strange noise. This vehicle passed MA inspection AFTER SALE on 06/07/2023. Clearly no codes present at that time. This vehicle probably suffered from neglect/abuse."Actively trying to resolve was just giving us a name of a garage. Nothing more. My son purchased the car in May and it was undrivable in June, regardless of miles or warranty, they buy junk and flip it. There were codes in the system a small time place like them couldn't hide and the engine had already been repaired come to find out. Given the tone of all of their responses, why would you want to buy from them? They obviously don't stand behind their cars. Stay clear from the Shady Salesman who's name starts with 'S'.Those who have a bad experience, do yourself a favor and file a complaint with the MA Attorney General. This place should not be in business. Awaiting another rude response. Shows their professionalism.
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August 2023 by terry excellent
I do not do reviews but I’m deciding to go out of my way to do one because of my experience. They will try to invalidate what i say to save face (very juvenile). But i bought my car in Jan 2023. It checked out! Solid deal for the price & milage. I Did my due diligence & it checked out well from the outside. I immediately did not pass my inspection, which changed my whole outlook on them. I had to bring it back, they blamed it on nonsense but didn’t just take any accountability of not doing THEIR due diligence. My car then had a bad belt, worn out brakes, rotor issues, needed a valve replacement & sensor replacements all within a couple weeks of having the car. I was within the lemon law period so they had to repair all of those issues as well as fix the sensor codes that they hid. They used the same tactics they do to others by trying to blame me for my issues, luckily I was educated on the law. Accountability is something they’re allergic to. I strongly advise getting a warranty from them because they will try to use those exact tactics for about everything. I am now 9 months removed, I tried to move on & forget about these guys & just appreciate having a car. But I’m now having to deal with another issue caused from their negligence. My rotors are bent due to “bad install”. Those were the mechanics words. I don’t do these reviews but please be aware of these guys, make sure you have a car expert with you & do not take any of their words with merit. Used car salesman stereotype to a tee. Just do your own due diligence & hope you don’t have issues like I did. I tried to give them a chance & do what’s right by contacting them recently but of course, they do not move off of values & integrity. My partner is a attorney & she was very upset that i didn’t do more legally. I’ll just eat my L & move on. But pease GO WITH A MECHANIC, DO NOT TAKE THEIR WORDS WITH ANY VALUE. You might be able to find a good car for a solid price, maybe. That’s the nicest thing i can say. I hope they try to invalidate me because I got the paper trail lol.
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August 2023 by Kyle Martin
Purchased a used vehicle with 57,000 miles on it in May '23. The engine blew up in Jun '23. Undrivable 3,277 miles later.They have 12 (about to be 13) complaints on MA Attorney Generals website. Buyer beware!
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August 2023 by Gail C.
Purchased a car in May with 57037 miles and the engine blew in June with only 60314 miles. Now needs new engine. This dealer purchased the car from Carvana, thought they fixed the issue and sold us the issue. Read reviews everywhere before even considering, including the complaints on the MA Attorney General's website. Stop and read the responses to their poor reviews on the internet you'll get an inside peak of how professional they are and how they treat their customers. Take your hard earned money elsewhere.
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August 2023 by Kyle M
Purchased a used vehicle with ****** miles on it in May '23 and the engine blew in June '23. Undriveable ***** miles later. The only action they took was giving us a name of a garage that we would have to pay to get fixed. Our own mechanic said the engine had been repaired once already and there were codes that were never cleared regarding oil, prior to our purchase. It's undriveable. Check out reviews on ****** and complaints on MA Attorney General's website before even thinking of purchasing a vehicle here.
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July 2023 by Cape Cod Renovation
We purchase all our vehicles from 777 auto. Very happy with the service.
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June 2023 by Caroline Robinson
If you are looking for a wonderful used car buying experience, look no further! I recently purchased a used car from Shane and could not have been happier with my experience at 777 Auto. My car was priced very fairly and the overall experience was a pleasure. I HIGHLY recommend purchasing a car from 777 Auto- especially if you're looking for a fair price and a low pressure buying experience.
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June 2023 by Michael Wallman
Just bought a 2009 VW GTI from them. Very friendly sales staff. Didn't put any pressure on me to buy. Helped me with all the necessary paperwork to register the car. And the car passed inspection with no issue. Very happy with my car.
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April 2023 by brendan mcniff
The staff @ 777 auto are a great team. Shane @ 777 auto was a great help getting me into the 2012 Chevy Cruze. I would highly recommend 777 auto ok
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February 2023 by Jillian Robertson
Sold us a car with low miles at a fair price. Brought it to our trusted mechanic and it was in excellent condition, with a fresh oil change, and brand new brake pads. I would buy from them again.
