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November 2023 by Brian F.
Avoid this tire shop. I called Hogan Tire in Westwood on 11/9/23 to order tires for my Toyota tacoma off road (the online site said they were not in stock). They made an appointment for me to have them installed on Sat 11/11/23. After waiting there for 2 hours they informed me that the new tires would not fit my truck. My truck truck has 16" rims and apparently they ordered tires for a tacoma sport that uses a 17" rim. Mistakes happen and I can deal with that, but why not just admit that they made a mistake? They suggested that I didn't know what model truck I owned and that's what caused the confusion. That us unacceptable to me. That would have been the 3rd set of tires I purchased from Hogan tire in the last 2 years (I own a few vehicles). A little respect towards your customers would do a lot to earn repeat business. I'm not going to say the customer is always right, but I will say I know what model vehicles I own. This mistake was on them and they refused to admit it. I waited a day to see it a manager would contact me and try to make things right, but that never happened. There's to many tire shops around to be treated like that. I would avoid Hogan Tire in Westwood.
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November 2023 by Tito Velez
I drove to Norwood, Mass from New York recently to visit family. While there I had a flat tire and on the recommendation from my son in law, I made an appointment with Hogan Tire & Auto to inspect the tire and possible repair. Happy to say they were able to repair it and I was able to drive home with no problems. I was very impressed with the employee who greeted me and his very efficient and professional manner. I was also impressed with the facility especially its cleanliness and the nice waiting room. I had a great first time experience with them from the online appt. to the final result and highly recommend them.
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October 2023 by William Schambach
These guys have been my main garage for about 2 years. Always great service, and honesty on price and what needs replacing and maintenance. Great prices on tires, and works with you on best deals and financing. Highly suggest for repair and maintenance.
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October 2023 by James
Highly recommend! They had a tire that I specifically wanted that no other tire shops had in stock. The employees were also very friendly and professional. They had vast knowledge and taught me new things that day. Sorry I didn't catch their names. They also have a waiting room which has a clean bathroom which is great! They also have WiFi which other customers took advantage of to do their work while they wait. All in all it was a pleasant experience and I'm satisfied with their work so I will be returning and highly recommend them.
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October 2023 by Danielle Sabourin
Had a super great experience at this location. I didn’t even have to leave my car when making the appointment. Brian was friendly and educated, he gave me a quote and it was spot on, no surprises! 10/10 highly recommend!
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August 2023 by Elizabeth O'Neil
I had a slow leak in one of my tires and a very long daily commute. The Westwood location was extremely accommodating, fitting me into their schedule the morning I called. Although I chose to wait outside, their waiting area and rest room were very comfortable and clean. The staff was very friendly and helpful. They’re always my first choice whenever I have an issue with my tires.
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August 2023 by Sean Joyce
This business was referred to me by a good friend as an honest mechanic. I took my mom‘s car here to be assessed before we sold it and told them to please check it out and see what needed to be repaired. The only thing they told me to fix was the battery which I already knew needed replacement. They had the opportunity to inflate the repair bill significantly but they didn’t. They seem to be truly honest mechanics. Very good experience and would highly recommend them.
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August 2023 by Suzanne Flannery
Professional, friendly and knowledgeable. Hogan tire scheduled my appointment to coincide with my day. They were fast and took time to explain the service I had done. Hogan Tire is my tire and battery shop for sure.
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August 2023 by Steve P.
Great friendly service. I brought my car in to have an alignment .They took me in right away and and everything went smoothly. Immaculate waiting room and restrooms.
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July 2023 by Total Image
Professional and easy to deal with. Staff was great and Dave listened to what I wanted. Gave me a few options..never tried to oversell me. Great “Quiet tries” in my price range. Got a customer for life.
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July 2023 by Chris Bauer
These guys are first rate. I’ve dealt with them a bunch of times, on everything from brakes to tires and oil changes. A couple of times they’ve told me not to spend money on something… which nobody ever does. I’ve never had to go back to have anything redone, they’re quick, and it costs what they say it will. Strongly recommend them.
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July 2023 by Christine C.
Professional, Knowledgable, and Personable. They are honest with you about what your vehicle needs. I never get the impression that they are trying to oversell you like a dealership does. Also Colin at the front desk is a great guy! He is kind and has patience!
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June 2023 by Paul Davis
Had a tire leak. They were busy so the salesman told me to come back in an hour. I did and they took care of me immediately. Great service. Very pleased
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June 2023 by Michael Musto
Collin at the front desk: highly knowledgeable, thorough and easy to talk to. Exactly who you want leading the way. Clean facility. Solid waiting room with desk areas. Very satisfied with the folks at Hogan Tire. My car continues to run beautifully with their assistance.
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April 2023 by Justin P.
Came in to get some summer tires put on my rims for my vehicle. Hogan listened to what I needed and documented a few concerns I had. Within a few hours I got a text that my vehicle was done and information about a concern (outside of the tires) that I had. I have used Hogan multiple times for service and tires, and will keep going back. Their service great and I find their prices to be very competitive.
