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“Josh and the entire crew were Great from the beginning to the end of the entire process. I had alot of questions and they were Always answered courtoeusly and I was never made to feel like I was asking too much. They were Very efficient, sent regular updates and the job was even finished ahead of schedule. I was Very happy and will bring my business there again.
Jeff Thomas”
“I would highly recommend Tom’s automotive. A few weeks back my radiator blew so I had my vehicle towed to Tom’s. I had them put in a new thermostat as that needed to be replaced as well. I got my car back and drove all the way to work again and it overheated again. I called and talked to Mike and he had Aldrich come all the way to Andover to pick up my vehicle and paid for the tow and everything. Turns out the (brand new) thermostat was junk if you can believe it. Tom’s was amazing and stood by their workmanship which was not their fault… couldn’t believe it and would highly recommend them. I truly hope they got compensated by the manufacturers warranty on the junk thermostat as it was not Tom’s fault whatsoever.”
“Outstanding professionalism and service!
Kelly was a pleasure to work with and they were able to take my truck in for tires and an alignment on short notice and still managed to get it done right and by the end of the day.”
“Hello! I had the driver Will MH come out and hook up my vehicle. He was very professional very safe and a very nice person! Very impressed thanks again for helping me outService: Car towing”
“Honest people, great work. Will not try to nickel and dime you or get you to spend money on jobs that don't need to be done. They always do what needs to be done, nothing more nothing less.”
“Tyler is the Best!! Very professional and knowledgeable even after 24 hours of non-stop working!! Thank you for coming so quickly as my car was hanging off of a wall bc of my Loser Landlord that Doesn’t take care of His Prperty!!”
“I purchased a vehicle here about 5 months ago with the help of Bobby. It was my first time buying a car and he was extremely helpful and patient waiting for me to get all my paperwork in order. The jeep I bought was a good deal and hasn’t had any issues. I’m very happy with my purchase, how smooth the process went, and how prompt Bobby was. He made my first experience wonderful and exceeded all expectations. If the occasion arose, I would definitely go back.”
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“Everything you could ever need with your automotive issues
I've been going to them for about 20 years and never had a problem with the service quality”