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April 2024 by Ka T
Defective shoes, here they are after having been worn a few times (the outside is fine, but inside is destroyed).
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March 2024 by Hung Ho
Do not buy anything from this company. They only deliver half of the order. A month later, the other half is still NOT deliver. I emailed them for a refund, they said they will refund 1-2 business days. After 2 business, I still don't see any refund. This is stealing. I'll buy from other brands from now on.
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February 2024 by Russell Deyab
Great store prices are nice friendly staff worker's covid free.
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February 2024 by Johnny Ray
I don't remember going here or coming home after. I didn't know Puma had an office around here. But I like Puma shirts and shoes.
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January 2024 by Crayton Carson
great job
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January 2024 by Ahmet Canseven
I got my sandals. One of them is tider. They didn’t wanna exchange. I send them pictures with measurements. They dont wanna do anything about it. You lost a loyal customer
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December 2023 by Ray Zweigle
God Bless Israel !!!
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December 2023 by Tom Piguet
Love your products..you have the worst shipping of anyone that i buy from online..i dont think you can ship any slower..i dread ordering from you..because i know its going to take a minimum of 10 day to 2 weeks to get it..maybe you should use someone else for shipping..or like this order..says it was shipped even though it wasnt picked up for 4 days..its been a week and it still will not give me a delivery date..dont use this time of year as an excuse..this is everytime..fix your shipping..and as you can see from the other reviews..Corporate does not respond to the reviews..shame on you for not caring about your customers
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November 2023 by kai lee
I would not recommend purchasing from this brand ever. worst brand of shoe ive ever bought. I recieved terrible quality, it literally felt like i was walking on the ground barefoot. they clearly do not care about the comfortablity and well being of their customers. never purchasing here, you shouldnt either
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October 2023 by BayArea Steph
Where is Moroccan Jersey and swag ??????I need an answer from the top of this company cause i believe that they are missing on alot of profits here .6 months and its sold out insane
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September 2023 by EMMANUEL BRUNO,TheFenix
excellent customer service and they are very friendly
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August 2023 by J Marrie
BUYER BEWARE!!!! ALL OF THEIR PRODUCT SALES ARE FINAL, THERE'S NO WARRANTY WITH ANY OF THEIR PRODUCTS!! Very upset. I haven't had my shoes a couple of months, like literally. I've worn the insoles down to the cardboard which is odd, or they just haven't held up with the craftsmanship due to defects. I contacted puma, and they said they'd give me 20% off a new pair from their website. ???? How is this helping me? My shoes are fine, just the insoles. Why should I pay for another pair of shoes that aren't 3 months old??? Judging by others commenting here and there, these insoles are known for this.
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July 2023 by Elizabeth Zapp
Bought these slides for my husband 2 months ago… fell apart in 3 weeks… using staples to hold the shoe together. Disappointing. ☹️
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April 2023 by Nancy Williams
I bought Puma sneakers and after 5 weeks the insoles were falling apart and one side had worn through the foam. Poor quality. Puma customer service said they don’t replace and with the insoles ability to come out, the consumer can go buy replacements they like. I will never buy Puma shoes again.
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February 2023 by thomas braden
Terrible customer service - shop elsewhere.I live overseas as I work for US Navy. Puma alleges to support service members, and mail to FPO but...1) I Couldn't input my Fleet Post Office address via their mobile app.2) When I phoned to place my order, she couldn't do it either. An hour later, she figured it out, and then the call dropped.3) Started my order again online via my laptop, and I received 2 coupons from Puma for 20% my first order - yeah? And then I could input the FPO, and hey they even said that my offer qualified for FREE shipping - except, they then charged me $15 to ship to FPO and said the 20% discount for first purchase didn't apply to my order.CAN YOU MAKE THIS ANY HARDER?4) I emailed customer service and I have about 8 emails telling me that I am wrong and they are right... Puma just doesn't get it.It shouldn't be THIS difficult for me to spend my money. Don't tell me I get a military discount and then charge me $15 to ship to FPO when I have a banner on the webpage saying, "Your order qualifies for FREE shipping"I'll never shop at Puma again and I'm telling EVERYONE I know the same.
