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“Beyond excellent customer service. The gentleman working the counter was kind, beyond helpful, personable and patient. I watched him go go above and beyond for another customer in the sort of way that made it clear this was nothing out of the ordinary. Wonderful experience.”
8:30AM - 6:30PM
60 Thoreau St, Concord
Mailbox Centers
“For years, this store has been my go-to place to ship.
The staff there are always helpful, friendly, and efficient! It's a pleasure to do business there. And everything I ship arrives as scheduled.”
8:00 AM - 6:00 PM
143 Old South Rd, Nantucket
Mailbox Centers
“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
“The customer service I received from Jenn and Alex a few weeks ago was the best I could ask for. Professionalism and support at it's best! I had to have legal paperwork executed overnight and they made the stressful experience so easy. I can't thank them enough for outstanding service!”
“Very convenient location. Pro tip: Take care of your paperwork online beforehand. Printing out your own label makes this process very smooth. You may need to buy a clear plastic label sleeve for $1 when you arrive, but otherwise a very efficient setup.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I wanted to send a painting, framed with glass, ~2’ x 3’ from MA to Indiana, and was concerned about breakage as well as a timely arrival. I spoke with Nathan, at the UPS counter in Westford a couple different times, he was super helpful, worked with me to minimize the cost while keeping the packaging protection adequate. The painting arrived in perfect shape at its final destination, and I am a satisfied customer. I recommend this ‘Pack and Ship Guarantee’ for anyone with similar concerns.”