Edible, a local business, is known for its exceptional customer service and high-quality products. Customers have consistently praised the company's ability to address any issues that may arise, such as missed deliveries or inconveniences. When a customer's family was not home to receive a delivery of chocolate-covered strawberries, the staff, led by Pam, worked diligently to ensure a fresh set of strawberries was delivered the next day, much to the customer's delight. Similarly, when a bereavement arrangement was affected by the sun, the Westford location promptly replaced it with a larger, upgraded version, demonstrating their commitment to customer satisfaction. In another instance, the Westford store went above and beyond to assist a customer who needed a funeral arrangement delivered to New Jersey on short notice. The staff, particularly Maggie, ensured the order was processed and delivered in under an hour, allowing the customer's family to receive the arrangement before the funeral. Even when faced with staffing challenges, the Edible Arrangements team in Tewksbury remained helpful and understanding, working with the customer to find a solution. The company's dedication to providing exceptional service has earned them a loyal customer base, who consistently recommend their experiences with Edible.
Received a Thanksgiving arrangement today. Very fresh and delicious!
November 2021
This is my favorite place to gift from. There recently was a misunderstanding with a temporary driver and the folks working at the store more than made up for it. They turned what could have been a very negative experience to quite the positive one and I appreciate them for it. Lovely team of workers and delicious gifts.
July 2021
These guys were great. They delivered fast and even called me to make sure it was on time.
