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November 2023 by W Gavazzi
Well stocked and not so busy on a Saturday night well staffed and a quick check out. There is plenty of Christmas stock available. Again found what I was looking for and then some including some little items to finish some birthday shopping including coloring books and a couple hot wheels cars from a huge selection. Snow and ice well cleared with easy and convenient accessible parking and automatic doors.
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September 2023 by Felicia W.
First I was verbally accosted by the employee on duty, screaming at me that the store wasn't open and I had to leave. I was so taken aback at the tone and volume of her communication, I literally thought that there was a gun man or robber in the store that she was alerting me to leave. I told her the front door was open so I assumed the store was opened. When i looked at my watch it was 8:59am. She proceeded to scream at me that she's had to send 4 other shoppers away as well. She states that there are workers on the roof that's why the front door was open. How was I supposed to know this? There were no signs, or yellow tape across the door so workers could get in but the general public could not.Not exactly the way I wanted to start my day. I did confront her and asked why she was screaming at me and communicating in such a confrontational and aggressive manner. There is no need for another human to speak to someone in that way. Customer service is certainly lacking with this employee. Perhaps some training would go along way. Needless to say-i won't shop at this store again. Shame!
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August 2023 by Ethan Holey
One aisle was “blocked off” with no sign saying it was, the only thing that’s could have “said” it was closed off was with one cart thing in each end barley blocking the aisle, and as I was exiting this NASTY and RUDE working comes yelling “Do not walk down the aisle I have the aisle blocked off for a reason do not walk down it” in this so rude and so nasty tone, I have been to many of the dollar stores and I have NEVER been treated with such little human decency. She then walked near us and didn’t apologize. This was SO unprofessional of this worker.
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August 2023 by Sandra Lilley
Always seems to be super organized, well stocked with items I haven’t seen at other locations, and clean.
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August 2023 by Scott Boyd
Need eyeglass strap so they don't fall off when looking done....nope
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July 2023 by Jessica C.
This store is a complete disaster boxes everywhere, trying to close off aisles with other products. I recently went here and didn't notice that the aisle was supposed to be closed off because of it being blocked partially with a product. I was then followed around by an employee yelled at to get out of the aisle. When I didn't understand her reasoning and asked if I could purchase products in the aisle, she continued to raise her voice at me and told me "No you need to get out of there." I was honestly confused and surprised that I was being treated like this by an employee, and I told her "I can't believe that you treat customers like that." She then followed me around yelling that I should have known that the aisle was blocked off. And proceeded to demand that I leave the store. It is a total embarrassment the condition of the store and the actions of the employees. There was only two people working. I believe the woman yelling was the manager I'm assuming her name is Jess. She then refused to give her name. I have contacted corporate. It's extremely unfortunate this store is an embarrassment. That employee was extremely rude and aggressive. Not to mention an entire spill on the floor left there for the whole time I was in the store, that was just surrounded by laundry baskets instead of cleaning it. Corporate definitely needs to pick up their game and clearly fire some of these employees, or at least teach them some social skills.
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July 2023 by the srivastavas
If there was negative rating, that's what I will give to this store simply because of ONE employee.Resident of Westford here, and I always preferred going to Westford store instead of Dollar Tree in Acton or Groton (both close by). Had very bad experience because of one store associate "Jessica". She was extremely rude when I went to return some merchandise bought just a day back. I was not even asking for refund - I was buying 3 times more merchandise in exchange and the return was unopened/with original receipt.The entire transaction was a nightmare. I would have tolerated reluctance over returns but Jessica was extremely rude and clearly racist and she behaved in very insulting manner in front of my daughter.The part which angers me the most, my teenage daughter got a glimpse of racism - thanks to Jessica (at Dollar Tree, Westford - 06/29 @ 8:45PMET), now my daughter will never forget this experience and probably got her mind polluted with racist behavior forever.Never going back to this store - Store #7698
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June 2023 by Josemine Barthelemy
Be aware with this store if you are black, the manager assumes that you are here to steal stuff and start following you around. I’m an African American woman who went to get some beach balloons with my 3 years old girl. The manager Jessica was rude to us as soon we came into the door. My daughter and I was looking around to see what we can get. My daughter picked up a dog toy. Then rip the tags off by accident. I took the toy dog away with the tag from her and put it back where all the other messy stuff were. When the manager came and accused me ripping tags of things. When she clearly saw it was a little girl who accidentally did it. She asked me to leave the store. This the worst store to go to. The manager was disrespectful and racism towards people of color.
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June 2023 by Ryan Flynn
The only bad thing about this dollar tree is if you have to use the bathroom it’s never really clean so use at your own risk
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June 2023 by Charles Gardella
VERY GOOD PRICES, AND A GOOD ASSORTMENT OF PRODUCTS! CAN GET A LITTLE CLUTTERED AT TIMES!?
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May 2023 by Michelle M.
Nice dollar tree. Big store and pretty organized. They have everything you need and it's all easy to find.
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May 2023 by L B.
This dollar tree is the most unorganized one. The staff is always changing. There's only one check out cashier available. the manager, Jess recently convinced me to buy Number balloons there and told me to go to Market Basket to have them filled with helium for free. So I went through all this hassle. The balloons didn't inflate and Market Basket was trying to charge me four dollars extra for filling the balloons and luckily I decided that I didn't want them so they just threw them away. when I called Jess back she was extremely rude and stated I didn't tell you to take them there, needless to say they didn't wanna exchange or give me my money back. It's really not the cost but the principle. What a waste of time!
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April 2023 by June Ruscak
Place is a mess, entire isle blocked with boxes, unhelpful staff, last time I came it was closed mid day.
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April 2023 by Linda Davis
You need to fix the lights in parking lot.Way too dark and dangerous.
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March 2023 by Philip “Flip” Lewis
Store was in the middle of a reset it seems. Lots of boxes everywhere and shelving was a bit chaotic. It happens. There was some issue with scanning another shopper's items and checkout was long. Think the cashier was new.
