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February 2024 by John F.
I called months back to cancel my membership thinking that I would no longer be charged. Several months after being at a new gym I still have collections that would apparently be due after I have already canceled the membership. I called the gym to speak with someone about resolving the issue and after telling me there was never a call to cancel. the newest owner of the gym said to me word for word that he could care less. This is not the type of service I would expect from a business owner especially after that gym has switched hands in ownership numerous times in less than 6 years. This used to be the go to gym until the "new additions" which I'll add were the same pieces of equipment that were already in the gym almost 8 years ago were rotated out. Now it seems with new ownership the customer service has gone to an absolute zero. Again with the Owners words being "I could care less". Not the motivating words from a trainer you want to hear. When I asked who I was speaking with after he said that He was proud to be the owner not caring when I am trying to resolve an issue that should've never occurred in the first place. There are many new gyms and athletic centers in Westford, there may be some correlation between why people are choosing to switch to those new facilities.
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October 2023 by Matt Dufour
I did the 6-week challenge with Become’s awesome trainers. Not only did I lose 25lbs and counting, but I also got educated on how to effectively exercise without burning out or getting frustrated. I’m still training here because this gym has great equipment, genuine & supporting staff, and a fun atmosphere. If you feel lost when you work out or like you’ve plateaued, train here instead.
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October 2023 by Andrew DesRochers
Truly wonderful experience joining this gym and completing the 6 week challenge. Change takes time, as does the formulation of habits. Thanks to owner James, personal trainers, James and Louie — I’m well on my way. I look forward to working out and even on days I don’t feel like going in, it’s helpful to recognize the welcoming and accessible atmosphere of Become. Thank you!
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September 2023 by Richard Nelson
I’ve been going to this gym for 12 years. Never really liked it but it was convenient being down the road and 24 hrs. However there has been a major change over the last year. Not only is it convenient but it’s something to look forward to. The staff is awesome and friendly and the GM is awesome, literally does rounds just about every hour to say hello and make sure everything is going well. Keep up the good work and look forward to seeing the continuous improvements.
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September 2023 by Stephen Pond
Enjoying my first 6 weeks. Already feel more energetic, and mobility has improved. The ~10lbs of weight loss is a big plus as well. The personal training staff are very motivating, and have armed me with some great exercise routines!
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September 2023 by Stephen McPhee
I’ve been participating in the 6 Week Fitness Challenge, and I’m thrilled with the results so far. After 4 weeks, I’ve already shed over 13lbs, which is incredibly motivating. The team behind the program is fantastic, offering excellent support and guidance, and I can confidently say that this challenge has been truly transformational for me.
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September 2023 by Thats You
I’ve been going here for almost a year and I love this place. I originally opened a membership for the 24 hour access, but I quickly came to appreciate management’s commitment to frequently upgrading both the equipment and the structure itself. Since it is open 24 hours, the clientele spread out and it’s never crowded. There is a great fu criminal training area with a turf floor where I do everything from warming up to agility training. There are multiple power racks if you like to train like a gorilla as well as many machines for people who prefer to mix those in. The one request I would have is to obtain heavier dumbbells since they stop at 100 lbs, but I suspect this may be an insurance thing because many gyms around here stop there, too. In summation, I’m happy I signed up here and have had only positive experiences so far. I even commute 20 minutes because I’m that happy with it.
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August 2023 by Terri Lee
In June I signed up for the 6 week challenge in order to get in better shape for a music video shoot scene I was in on 8/1/23. Zack helped me learn to lower my daily sugar intake and James was a fantastic personal trainer. My team helped me lose 10+ lbs in 6 weeks and I'm committed to maintaining my improved weight as well as good health!
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August 2023 by edward kenny
Love this gym, Staff was very accommodating, clean and very well equipped. Highly recommend to anyone whether you live in the area or traveling. Definitely will be back next time in Massachusetts.
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July 2023 by Paul McCarthy
The 6 week challenge was an excellent experience. I was able to hit my goal with the knowledge and expertise of the Become Fitness staff. They were very welcoming and supportive to help me meet my goals. They hold you accountable in a non annoying way to help you stay on track. The facility has equipment for every excercise imaginable and a very friendly culture.
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July 2023 by Timchi Khamdy
I loved working with James as the personal trainer my 6-week challenge, he motivated me to get back into shape and to love working out again. There’s a great team at Become Fitness and they definitely make you feel like you’re part of a tight knit community. 10/10 would recommend.
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July 2023 by Janielle Goolgar
The 6 week challenge was awesome. I lost 13lbs and counting. It provided the necessary push to resume my fitness journey. James is an amazing trainer, super encouraging, yet challenges me to push mental boundaries. Lastly, the 24/7 access allows me to conveniently incorporate additional workouts in my busy daily schedule.
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July 2023 by brian s
A straight forward gym with good equipment, good management and members with gym etiquette . 1 star subtracted for the very dated men's locker room.
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June 2023 by Devon Tabor
Become Fitness has been a great option for me and my busy schedule. Since it’s 24 hours it’s been easy to pop in for a long or quick workout before/after my work. Has all the standard equipment I need. The staff and other members I’ve run into are all nice. Overall, great environment I’ve been a member for about eight months and plan to keep it that way ??
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June 2023 by Michael Layon
Great place to workout! I did one of their 6 week challenges, the staff was professional, very knowledgeable and helped me get back into a routine. Decent selection of equipment from cable to free weights. It's a smaller gym but it doesn't get too crowded. My only complaint is that I wish I lived closer
