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“We walked in late to open and account and Westley stayed late to help us. It wouldn’t have probably worked for us for quite some time to come back and he stayed much after closing to open us 2 new accounts. Thank you, Sir!”
“OMG i'm reading reviews from Roanna B. and Dave D. and trying not to puke in my mouth. Listen you bunch of whiners, HFCU has the best interest rates around, and hello, the best staff. Boohoo the fax doesn't work after hours....then fax during business hours dummy!! Durrr. If you're not happy doing business with them, go somewhere else and pay more interest and deal with their smooth (sh@t show) operation. Good luck with that, i'll take my chances with this company.”
“FROM DONNA PARKER (on John Parker's email)WCU (Groton office) went through a period where we were unhappy with the service, especially with no one answering the phone!!! FYI/One time, I called the Littleton office asking why wasn't anyone answering calls in the Groton office? (Please note, at that time, I mentioned this fact to someone at the Groton office, when someone finally answered.) Maybe, this was due to the post-COVID chaos that companies were experiencing?Recently, on our last few visits there, it appears that they seem to be 'righting the ship!' And, it is great to see the lobby has been restored to a more modern bank-like atmosphere, now being more inviting and far less claustrophobic.Also, at this time, we want to give a SHOUT OUT to Bethany Schlaich! She is very knowledgeable and always makes good suggestions to us. She has assisted us many times before her leave, and we are very glad she is back!Thank you! :)The Parkers”
“May be best branch .. or bank .. excellent service .. all the tellers .. always smiling .. they always help …. Very friendlyThe manger Judith always help me ...”
8:30AM - 4:30PM
87 Hale St, Lowell
Credit Unions
“We have been customers with Align Credit Union that merged with NE Telephone credit union for over 50 years and their service has always been #1. Recently I was working with Phanna and she continued to provide the exceptional service I have come to expect from Align. Thank you”
“I have been with Jeanne D'Arc for years, since I was able to open an account with a bank I could trusted. They are very dedicated and supportive in all of the branches that I've been to, in MA. I smile and show them respect. Understandable, not everyone has that positive spirit with issues or concerns already in mind when they get there. If we all could see things from others views, maybe there wouldn't be much angery comments I've seen on this site. I just wanted to show these branches some love. We all deserve respect and support working in these professions. It's not easy. I hope this helps others choose wherever they decide to go. Have a blessed day!”
“Awesome, conveniently located credit union. Employees in Spit Brook Road location are super friendly and helpful.Great CD rates and interest on kids' savings accounts.Glad to be a member!”
“I love Jeanne D'Arc. Most of my interaction has been very positive. The staff are nice and usually smile.Need a new debit card, no problem.I rarely go into the lobby, there is always a line but it moves right along. One downfall is the ATM seems to be out of order frequently.”
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“I joined JDCU when I got my first ever auto loan on a new car a couple years ago. The staff at the Westford branch were so patient with me and my million newbie questions!! Checking and making loan payments with them have been smooth sailing. I highly recommend JDCU to folks in the area if they're looking for a credit union for their banking and loan needs.”