8:30AM - 5:30PM
1029 N Rd, Westfield“Edit: after expressing my concern I received a call from the acting postmaster David. He went out of his way to talk to me for 20 minutes on his personal cell phone and made me feel valued and addressed my concerns. Also a big shout out to Ryan the supervisor who has also gone above and beyond just to be pleasant and accommodatingAbsolutely terrible service. I have been hung up on and talked to rudely by both supervisors zack etc. I was told that the mail carrier would get to me when he gets to me. We run a business where they pick up our packages every day and we provided over $40,000 in revenue for the Postal Service last year alone. They could care less and still when I call to have my packages picked up even when I put an online request I end up sitting on hold until I give up or being talked down to. Absolutely a travesty of what the post office once was”
“One of very few places left in this world that know YOU and your business by name. Front end staff are friendly and personable, and are always willing to go out of their way to provide excellent service.10/10 recommend.”
9:30AM - 5:30PM
1 Hudson Dr, Southwick“Every time I go here, I'm always greeted with a welcoming smile, and they always put in the extra effort to help me understand my options when it comes to my logistical needs. Little did I know, I can save a 90 minute round trip for Amazon returns and was given the instructions on how to return utilizing my local location! This was a super saver for someone who always runs short on time! Thank you for going above and beyond!”
6:30AM - 7:30PM
634 Springfield St, Feeding Hills“Cleanest store in town. Been vising this store long time. New people are very friendly. Price is competently lower then other store in town. Cheapest cigarette price in town. Other day try new item iced cappuccino. It is really very good. 5 out of 5.”
“I recently visited the Staples store in West Springfield Mass to find a batter back up for my home computer. The sales associates were knowledgeable and very helpful. Not sure that I could have made the right selections without their help. I typically go straight to Staples for office supply needs. Not necessary to shop around.”
“I had great experiences at this USPS in Holyoke. The lobby is clean. The people there are very friendly and helpful. The clerk Cathy helped me fill the mailing label when I sent international packages. She also patiently explained what's the significance of having a signature from the receiver when I went there to mail important documents.
By the way, the people in the office know how to do prepaid mails.”
8:30AM - 4:30PM
100 Center St, Chicopee“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“My experience at this post office has been very pleasant, the wait is never long, and the staff are friendly and nice especially the young lady Iris, she is kind and gentle with a sweet smile that left me smiling aswell. Two thumps up for her and the world needs more people like her, God Bless her and this Post Office”
8AM - 1PM 2 - 4:30PM
8 Pomeroy Meadow Rd, Southampton8AM - 6:30PM
900 Riverdale St, West Springfield“I've been going to the same UPS store for the last 16 years. Tara always provides excellent customer service with a smile and great attitude, time and time again. There is a UPS store nearer to me than the UPS Riverdale St in West Springfield, MA, but I make the effort to go to the Riverdale Store because it is always a pleasant experience there and I know the job gets done right! Thank you Tara!”
10:30AM - 7PM
50 Holyoke St, Holyoke“This is my go to post office on Sundays. Postal clerk Danielle is always accommodating and a ray of sunshine. Thanks for working Sundays Danielle I appreciate you and your quality service.”
“Great customer service, fast lane , staff always friendly and attentive to the customers, very clean and organized, they help me with all my returns with the labels and taped for me thanks so much!!!!”
8:30AM - 12PM 1 - 5PM
235 Mountain Rd, Suffield8:30AM - 4:30PM
653 College Hwy, Southwick“The counter people and delivery people are super friendly and helpful. There was a period of time a few years ago where I was having constant problems with lost and mis-delivered packages but I haven’t had any problems in over 2 years. I believe whatever the issue was got resolved.”
8:30AM - 4:30PM
1339 Springfield St, Feeding Hills“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”
7:30 - 8:30PM
120 Wayside Ave, West Springfield“UPS pickup and drop off is great for when you have items to return to Amazon they bring the label drop it off and come back the next day and pick up the item, I've never had a problem with them they're very professional and efficient!”
“Simply the best,Better than all the rest! The package store handles all of my mailbox and shipping needs. I fully trust them with my important mail and parcels with no worries. They have a very efficient staff there that actually cares. I never have problems there. It's easy to connect with the owner when something needs special attention. Their pack and ship service is the best! I was lucky to find them.”