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“As summer guests here we have our mail forwarded to this awesome little post office. We have yet to be able to open our post office box because it’s not worked since we opened it but the post master who works there (Todd) is always awesome so we don’t worry about the box too much. Todd is great, he’s always friendly, takes the time to chat, helps carry packages to the car and you can tell he really cares about all the customers! So 5 stars for Todd and for the office, 4 stars because we can’t open the PO Box.”
“My mail carrier is wonderful: he sets my packages inside my porch instead of on the outside steps so they don't get wet or stolen. Definitely above and beyond compared to places I've lived in the past.”
“This is the best post office there is in the area, I ship a lot of packages and no matter how many or what size, I am greeted with sincere assistance. In particular Sheila has gone over and beyond in professionalism, I travel 20 miles to get to this office rather than my own local one. It's worth the trip.”
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“Love this place, I have a post office down the road from my house and I go out of my way to use this one. The location is nice and clean and the staff is super helpful.”
“I love love love !!!! This post office? They are open significantly longer and more days of the week than virtually any other office! I have EVERY SINGLE time, been treated with respect! I mail on average, three or 4 packages a week, usually with QR codes, and that requires the counter person to take extra steps and print a label and affix it to the package. Not once has there been a problem with anyone not receiving their package, or any attitude from employees, or anything else that would dissuade me from holding the opinion that it is the best Post office location in the area!! Thank you guys for all that you do and I will definitely be there soon!!”
“My experience at this post office has been very pleasant, the wait is never long, and the staff are friendly and nice especially the young lady Iris, she is kind and gentle with a sweet smile that left me smiling aswell. Two thumps up for her and the world needs more people like her, God Bless her and this Post Office”
“Great customer service, fast lane , staff always friendly and attentive to the customers, very clean and organized, they help me with all my returns with the labels and taped for me thanks so much!!!!”
“The counter people and delivery people are super friendly and helpful. There was a period of time a few years ago where I was having constant problems with lost and mis-delivered packages but I haven’t had any problems in over 2 years. I believe whatever the issue was got resolved.”
9:00 AM - 11:00 AM
335 Woronoco Road, Russell
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“Edit: after expressing my concern I received a call from the acting postmaster David. He went out of his way to talk to me for 20 minutes on his personal cell phone and made me feel valued and addressed my concerns. Also a big shout out to Ryan the supervisor who has also gone above and beyond just to be pleasant and accommodatingAbsolutely terrible service. I have been hung up on and talked to rudely by both supervisors zack etc. I was told that the mail carrier would get to me when he gets to me. We run a business where they pick up our packages every day and we provided over $40,000 in revenue for the Postal Service last year alone. They could care less and still when I call to have my packages picked up even when I put an online request I end up sitting on hold until I give up or being talked down to. Absolutely a travesty of what the post office once was”