Oil Change in Westfield, MA

“I bought a car with a rebuilt title from Brothers in early 2022. Since then, I've put 40k miles on it with minimal issues. I've had to do some shocks, a sway bar link, spark plugs, but nothing out of the ordinary. They're definitely running an honest business. They provided me with photos of the car before it was repaired and documentation of the repair. The body was very well repaired but my only critique is that some of the interior trim was damaged. They set me up with a great set of tires and plenty of meat on the brake pads. However, it didn't look like the rotors were ever replaced. I had to do pads and rotors about 35k miles after I bought the car. The price was decent enough and I desperately needed a car at the time. I'll add that they also went to the CT DMV for me and registered the car with no hassle. So long as you know what you're getting into, I would not hesitate to purchase a rebuilt car from Brothers. I expect to keep the car for another 100k miles.”

“My vehicle failed initial inspection, they advised, I addressed the issues, came back and they passed the vehicle the second time. Professional and courtious. My only issue, this was a used car purchase and it had a belt receiver tucked into the seat. It's my problem not theirs, I get that. I just felt they could have been a bit more helpful on that, but these shops probably lose money doing inspections, and that vehicle didn't need any repairs, so 5 stars is very reasonable.”

“A fantastic place! Open and honest communication about my cars issues and they were even kind enough to drop me off at my home and to pick me up when the repairs were over. Excellent service, an immaculate shop, and the friendliest people!”

“This window replacement was not a routine event due to the age of vehicle. My 1995 Mercury Sable has been in our family since new and the deterioration of the windshield frame due to rust created a challenge for this Safelite team.They reacted professionally and facilitated a solution with WMC, a neighboring body shop, to repair the window frame in time to allow Safelite's windshield installation by the end of the same day.”