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“Milos, my initial salesman, was professional, and seemed like everything was going to straighten itself out. After I realized that a good part of my features were not available, I came in today and saw Max (it was Milos's day off). Max really took the bull by the horns and straightened out all of my issues. He did it in a caring way, without regard for the time he was spending helping me. Max saved the day! Thanks to him, my phone is virtually "back to normal".”
“I went to the ATT Store in West Springfield. Gabe was amazing to work with to upgrade my phone. He was informative, knowledgeable and respectful. He didn't push me or try to get me to buy more stuff when I indicated I didn't want to. He was easy to talk to and explained all the tech stuff I didn't understand. ATT has an asset with Gabe, I hope they treat him well.”
“Had a pleasant time getting done what was needed. Also looked into possibly a new plan but my currently plan was still the better option. One of the employees also put Bluey on the TV so my daughter could watch it while we finished up our business. Really appreciate the time they took with me to make sure all questions were taken care of!”
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
“Went to the Apple Store right next to them to have my phone screen repaired. My screen was very cracked and the bottom 3rd of the screen wasn’t responding. Apple told me it would cost $200, take multiple hours, and they may have to do a factory reset on my phone just to fix it. I left and went to Shatter & Case, they had my phone fixed with a new screen, the bottom portion working again, and all within 10 minutes of walking up to them. Saved myself $50 and lots of time. They really came in clutch!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I brought my phone here after some serious water damage. He took it apart right in front of us, showed us the problems and explained everything. He was obviously very knowledgeable and skilled with smart phones. I would recommend anyone to go here if they need phone repairs.”