K and M Mobile Detailing LLC

Hours: K and M Mobile Detailing LLC is a business that offers car and vehicle detailing services. Customers have had mixed experiences with their work. Some praise the company for doing a great job and restoring older or neglected vehicles, such as a 13-year-old car and a tired Subaru, making them look like new. They appreciate the responsible attitude of the staff and the thoroughness of the work, often describing the results as exceptional and highly recommendable. Customers also mention that the team is hardworking, takes their time, and delivers services that leave vehicles looking clean and refreshed. However, there have been concerns about certain services, especially with exterior detailing on larger vehicles like motorhomes. One customer paid $800 for a wash and wax, including UV protection on the roof, but was disappointed with the results. The wax was just a spray-on, wash-off type, which led to water spots and streaks the next day. The customer felt the work was not done properly and was dissatisfied that the business did not offer to fix the issues without additional charges. The owner claimed the problems were caused by weather and dust and later returned to address the concerns. Additionally, the owner mentioned that they have not done this type of service on a motorhome before, which raised some doubts about their expertise in that area. Overall, K and M Mobile Detailing LLC is appreciated for their thorough interior cleaning and vehicle restoration, while exterior work on larger vehicles has received some criticism regarding quality and communication.

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1. Westfield, Massachusetts