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August 2024 by paul szumski
I just bought my second car from Peter. Brothers Custom Car have always had a car I was looking for at a great price. Peter and his team are great. They make sure if there are any issues they take care of them before you drive away. Check them out, you may find a great deal on your next car!
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July 2024 by Marie McKeon
Super friendly, fast, and great quality of work! I will definitely be a happy returning customer for years to come.
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July 2024 by MegRay0421 SasKeat
I highly recommend Brothers Auto!! They are very fair with pricing, friendly, & thorough when it comes to what’s going on with your vehicle! It’s very hard to come by a good mechanic with fair prices. I am so glad my husband found them!!! Thanks so much Brothers Auto!!
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June 2024 by ммм ммм
Wonderful auto service. When I first had my car repaired here, I noticed the friendly atmosphere. I saw father and son. I saw a family business that most likely has been operating for many years. and this inspires respect and trust.
Everything about the car repair was clear and precise; all services were outlined down to the smallest detail. prices are reasonable.
I returned to them with another car and will come to them again if needed. I recommend this auto service to everyone. in my opinion one of the best auto repair shops in the area.
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May 2024 by ProbChi Productions Treatment
The place is incredibly well-organized and probably the cleanest mechanic shop I've ever seen. This is a great sign.
Their policy of everybody greeting you with genuine smiles, providing incredibly good coffee with flavor shots (what a great detail!), of making sure the customer is 100% happy and will remember them with intelligent kindness, kinda blew me away. Their general approach shows that they intend to stay in business and earn the repeating customers and great word of mouth they get. They weren't just charming; they had it together, too.
I'm a woman, and I'm not used to being treated credibly or like The Decision Maker around car guys. I used to wrench on my own vehicles and still like engines & cars, but not every mech can believe that. There was not even a breath of "are you suuuuure?" about these guys when I peered in, under, and all around the car. They seemed to enjoy my enjoyment instead, which is pretty cool.
The car I looked at didn't quite meet my needs, but my experience of dealing with them was top-notch. 5 stars for sure. Highly recommended.
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May 2024 by Dinu M
Great place to get your car repaired, honest mechanics and they do the job right !!!
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March 2024 by Maria Centeno
We Got Bought A Car From Them Very Nice People And Really Good Prices Has A lot Of Nice Cars For Sale
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March 2024 by Mark Sychev
Love the service here. Guys are superb and know all their stuff! Been bringing my cars here for years. Frankie did a lot of electrical work on my Suburban and he is grade A with his knowledge and expertise. Highly recommend this shop. They have Been in business for a long time and there is a reason for that.
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March 2024 by Lauren Rubin
I’ve had my car serviced and inspected here. I’m so impressed with the customer service, they’re always so friendly and helpful. The pricing is also really reasonable for the great quality. Totally recommend!
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January 2024 by Jonathan “Stretched” Roach
Everything we asked about, we couldn't test drive.
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December 2023 by Nichole Baird
Various members of my family have been taking our cars to Allen for many years. Brothers does honest and excellent work. I've moved out of and back into the area numerous times over the years but if I'm able to I have my cars maintained by Brothers.
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September 2023 by Thomas
I bought a car with a rebuilt title from Brothers in early 2022. Since then, I've put 40k miles on it with minimal issues. I've had to do some shocks, a sway bar link, spark plugs, but nothing out of the ordinary. They're definitely running an honest business. They provided me with photos of the car before it was repaired and documentation of the repair. The body was very well repaired but my only critique is that some of the interior trim was damaged. They set me up with a great set of tires and plenty of meat on the brake pads. However, it didn't look like the rotors were ever replaced. I had to do pads and rotors about 35k miles after I bought the car. The price was decent enough and I desperately needed a car at the time. I'll add that they also went to the CT DMV for me and registered the car with no hassle. So long as you know what you're getting into, I would not hesitate to purchase a rebuilt car from Brothers. I expect to keep the car for another 100k miles.
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September 2023 by Lissa Moquin
My vehicle broke down on vacation . Fortunately, we were able to get it towed home and got a rental. When we got back, I called Brothers. They did not have an opening for about 7 days. This was nice though, as I reached out to another garage and they did not give me a scheduled appointment, instead telling me to drop off the car with the keys inside, leaving a note with what was wrong. I did not like this. I kept my appointment with Brothers, and sure enough, they called me the same day I dropped it off to give me a diagnosis and price. Originally, it was 561 dollars to replace a rear brake line. Once they got it on the lift and started with the line, they noticed the drivers side strut was completely broken. This was discouraging as it had to be fixed. The car was simply not drivable as the strut literally came apart on the lift. They price now went to $1340. As they got the struts taken off, they noticed the drivers side, where you attach the strut, was completely rotted out. The total was now $1583. This was becoming a nightmare. Everyone's worst dream about going to the garage. I began to feel scammed. However, I went to the garage to discuss this with them. They brought me into the garage and showed me the car on the lift. Everything they had told me was true. They probably saved the life of not just myself but my wife and kids as well. The car was still completed the next day by lunch. They called and texted a virtual invoice. The pricing was mostly labor. About $560 I'm parts and over a thousand in labor. I did not like that they did not have an hourly rate. It's just a cost for the job. I feel that their pricing is a little high. This is the only reason they got 4 out of 5 stars. Also, the garage hours are currently only 8 to 4:30 Monday - Friday, which is a little inconvenient if you work a full-time day job like myself. Overall, I would definitely go back again. Frank, the owner is the nicest guy I've ever dealt with in a garage. He also gave me peace of mind, letting me look over the car, and showing pictures of deep down inside where the problems were.
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September 2023 by Noel Winter
Bought 2 cars there never had a problem with the cars. My father in law bought one there, still working. If you want a car that works and a dealer that supports you in case anything happens, this is the place to go!
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September 2023 by Moriah Pulowski
Love these guys! Always do a great job fixing my car
