Banks in Westfield, MA

13 locations found near Westfield
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“This credit union is highly recommended. Amazing staff, low rates, great offers, strong sense of community and support. Customer service is above and beyond. They are straightforward, very friendly, and that's definitely the go-to credit union to help when looking for options for your fiscal needs. Their processes are prompt, no surprise fees, everything is very straightforward and streamlined. I'm a happy member and a happy customer.”

4.5 Superb12 Reviews

“I've been a customer for as long as I can remember. I'm old now lol. Don't get it twisted, I've had accounts with many other banks as I like to search out the best of everything in this life because, like most people, I'm never happy until I've looked around and made sure I've found the best food, job, etc. I've even had business accounts with other banks but Westfield Bank has surpassed all of them in that aspect as well. They've even let small charges slide and worked with me on overdraft fees that other banks wouldn't and would just charge me without caring about my financial situation. They actually care. This bank is hands down the best customer service, they make you feel like you matter even if you are a poor bloke like me lol. They give you their undivided attention even when there are other higher profile customers behind you waiting to be seen. They are all very courteous no matter how stressed you are in any situation and their fraud department is on top of things as I've been saved lots of money from scammers many times when they've tried to take money out of my account without my knowledge. I literally can't say enough about the staff and their work ethic. Whether you're a big baller or a small fish, you will still get treated with the utmost respect and given their undivided attention and help on every matter you have any issue or problem with. I'd easily give them 10 stars if there was the option lol. When it comes to your money, I wouldn't trust any other bank.”

3.9 Good31 Reviews

“Just got a vehicle loan from PNCU. Ben was great! We could have secured a loan with another CU at a lower rate but Ben's personal attention and willingness to go the extra mile made all the difference to us. We went with PNCU and we're very glad we did!”

4.1 Good10 Reviews

“I had a great experience with this bank. They were super helpful in opening my new business account and sorting out credit cards, especially Assistant Manager Tyler M. Souders. He guided me through all the steps and answered all relevant questions.Great bank. Great people.”

3.8 Good22 Reviews

“May I just stop you in your tracks for barely two minutes . This Bank is made up off of the amazing people they have working there . Irene and Taylor honestly the whole staff is just riveting , helpful and funny and you can naturally gravitate to there kindness .i love going to the bank because Everytime I call or go in I am helped fast and efficiently leaving me in a better mood then I came. In addition, if they don’t have the information you need they always find it same time from a peer or make a few quick calls to get it for you . Even things that aren’t bank related like I’m new into the vegan/vegetarian world and I swear I had so many great suggestions and helpful connections with store to go to for the best products that I can’t express how speechless I am .”

3.9 Good13 Reviews

“I work with Denise 99% of the time I've come into the bank surprisingly it seems as though she never stops working and is always there and kind each time I'm there, very patient, extremely nice to me no matter what I look like or how I'm feeling or what I say to her she handles everything so well! And I love the woman who really runs the bank 100%, she's there in an office and she's very awesome to work with and talk to she's great I don't know her name sadly but she runs the bank or manages I do really appreciate her kindness she always gives me and all the work they put into accommodate me if I'm ever in any kind of a jam. This is a great bank and it's because of the management and I just deal with Denise and walk out quickly. So thank you to Denise she's amazing and the manager is just the tops she's the best!”

3.8 Good10 Reviews

“I working with this bank many years and I have mortgage with them I never have any issues with cashing checks. People who work in bank fair, friendly and helpful. From my experience this is the best local bank.”

3.9 Good7 Reviews

“I go here at least once a week. I've never had a problem. Jeff always goes out of his way to help me and my friends whenever needed. Their mobile app works very well for me and I'm able to transfer my money in just a few minutes. I recommend KeyBank to anyone looking for anyone looking for a great bank!”

3.2 Average20 Reviews

“I want to personally thank Michael Laga and Westfield Bank! I currently had my mortgage through them and decided to try to REFI during this crazy COVID19 time. Michael made it effortless from the beginning to the end. Everything was done online and in an extremely timely manner. I would 100% recommend Westfield Bank and Michael Laga to anyone!”

3.1 Average8 Reviews

“I have ALWAYS received excellent customer service at the Court Street branch for nearly 25+ years. I am not sure what could have happened for those people who have given one star rating. I am giving six stars out of five :)”

1 Poor3 Reviews

“I am very pleased with the People's United Bank. I find their customer service representatives very knowledgeable and courteous. Give them a try you will not be disappointed !!!!”

1.4 Poor16 Reviews

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