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September 2024 by pari samani
Excellent service from Luis, owner of New Westborough Auto Body! After my car accident, he restored my car to like-new condition. Professional, courteous, and quality work. Highly recommend!
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August 2024 by Nicholas Cebula
Fantastic service! The whole staff was great and very helpful. Luis was able to fix my car quickly and at an affordable rate, which I really appreciate. Best auto body shop in Westborough!
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August 2024 by Kyoko Ibaraki
I am extremely satisfied with their service! They promptly provided me with an estimate and completed the front bumper replacement by the exact day I requested. This is a family-owned business with incredibly friendly staff. I will absolutely return to this shop for any future auto body work needs. Thank you very much!so much!
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March 2024 by Papa Gato
Good honest people
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March 2024 by Jonathan Robbins
I'm here to say that the new Westborough Auto Body carries on the tradition of its former owner of many years Bruce White who I've had the pleasure of doing business with for over 20 years in this area.
Luis De Silva and his able staff perform collision repair services that change even prestigious dealers body shops such as Cadillac or BMW. I am a real stickler for Perfection when it comes to collision R
repair and I have to say I've never been more impressed with the attention to detail resulting in perfect alignment and paint match of body panels and a repair so good it makes you forget the collision ever happened!
As if outstanding body repair weren't enough of a reason to come here, I'm thrilled to say that the occasionally rude staff of the prior regime has been fully extricated and replaced with Luis wife Patricia who was a consummate professional and exceptionally Pleasant to deal with from start to finish during such a stressful time as the aftermath of a car crash.
I just can't thank Luis and his team enough and I can't say enough great things about them, I would give them 10 Stars if it were possible. Here's to hoping you won't need collision services but if you do call Luis and tell them Jonathan sent you and you'll be treated to the same world-class repair services and outstanding customer service that we were.
Note to business:
Thank you so much, Luis, Paul, and Patricia, you repaired our nearly brand new $65,000 truck as good as new, and all the heartache is gone and the insurance processing went super smooth. Keep up the good work!!!
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January 2024 by Sammit Potade
Took my Audi Q5 to Luis & New Westboro Auto Body shop crew, They always were very responsive and worked directly with my insurance to get car fix in 1.5 weeks. Excellent work and communication. Highly Recommended body show around Metrowest Boston/Worcester area. Thanks
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January 2024 by Amy Zeng
A great job done. The owners are honest and charge very fairly. They even towed my car to their garage for free. For sure will revisit if I need any mechanic work in the future.
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October 2023 by Tim B.
Friendly, courteous, competent. Luis treated me like I was one of the family. And the work on my car was excellent. I'd recommend him to anybody.
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September 2023 by Paul Ying
It was good.
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September 2023 by Eliot Weinman
Luis and his team are world-class, trustworthy and dependable. We do all of car repairs with them for the past few years.Services: Transmission
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August 2023 by Vicki H
Top notch service!! So very impressed by Luis and Patricia as they coordinated my repair with my insurance provider seamlessly! They communicated the progress and my car was ready in the time specified!! Thanks a MILLION!!
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July 2023 by Vicki Helali
Top notch service!! So very impressed by Luis and Patricia as they coordinated my repair with my insurance provider seamlessly! They communicated the progress and my car was ready in the time specified!! Thanks a MILLION!!
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July 2023 by Sean Zheng
Luis couldn't be any nicer. My car was down in a parking lot and wasn't able to get towed. He was able to come over and help me out with it. They deserve a 10 Star
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May 2023 by Pratik Shah
Good place. Gives estimated quickly. Works with insurance companies to fix the car quickly. Has minor issue 1 month after repair and he fixed it without 1 hour.
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April 2023 by Stephanie
WONDERFUL PLACE! I can't say enough about Luis and his staff. I had a brand new car and crashed the front and side bumpers... I thought it was the end of the world. Luis replaced everything and painted my car to look BRAND NEW again! The price was more than fair and you can tell he goes out of his way for excellent customer service. From front office administration to the collision mechanics, it's a first class place. I am so thrilled to have found an honest and quality driven collision shop...Services: Body & Trim
