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August 2024 by L. k
Just saw the delivery driver that goes tothe strip mall with hall of comics and New york deli with headphones on. They should be trained that wearing them is illegal, especially the full ones that block out sound.
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August 2024 by Bonnie Anderson
Go to Hopkinton or Northborough instead. The people are much more competent and friendly. They actually care if lines are long and don't want people waiting around all day. Westborough staff move at a snail pace with rude, resentful attitude. Just leave!
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May 2024 by Brent Connoly
Horrible customer service. Specifically, Adelaide would not give me a piece of tape to close my package. I guess she wanted me to drive 15 minutes back home to get tape? You would think the US post service would at least be friendly to US citizens. What the hell do I pay taxes for??? Not only did she not give me tape, she was rude as hell and was talking back to me! Luckily another customer had tape in their car. Adelaide was very unfriendly, yeah have a nice day I hope you read this. 0/10 would NOT recommend
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May 2024 by Cindy D
This location can get very busy and the staff aren't always nice. They do have a large free parking lot and it is easy to get to.
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April 2024 by nathalie masri
Thank you Tom and chris for today ! These guys are amazing , helpful and welcoming . The customer Service Tom provided was outstanding!
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March 2024 by Stephanie Thomas
These guys are great on the window, specifically Tom. His candor is appreciated. He's professional and helpful.
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March 2024 by Lauren Eng
Always a great experience and they have realistic hours!
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January 2024 by Carole Trask
I have no idea how this happened, but a certified letter was sent from Florida to Westborough, Ma. It was stuck in Shrewsbury distribution center for more than 25 hours, delivered to Westborough and although no signature was required, they didn't deliver. It may be 10 days and recipient needs to go to the post office to retrieve it!! And we paid extra $$$ for this non-service??!
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January 2024 by Riane S
Great customer service. They are the best location and are actually nice.
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December 2023 by Riane Woodman
Great customer service. They are the best location and are actually nice.
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December 2023 by Freddy W.
I was in and out quick. They had what I was looking for
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October 2023 by Khanak Agarwal
Worst USPS ever.
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September 2023 by Rajendra Pandey
Worst service from the lady at the counter
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September 2023 by Dav Jav
Had to wait a few days for a package that arrived two days prior. Went to pick up the package some old old guy kept giving me attitude who worked kept trying to give me attitude. Can't say it was only threw one experience. Do yourself a favor and find another post office
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September 2023 by Monica Diaz
Always horrible customer services!
