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April 2024 by Parmender Singh Bagga
Sheldon the phlebotomist at this location in Westborough is extremely kind courteous, efficient.
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April 2024 by Joseph Willis
Quick and easy, very convenient location. Quest employee was great too, good bedside manner!
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February 2024 by Alice Symmes
Larissa and Yarisa were friendly and professional. No issue at all with my veins rolling and no pain at all.
The check in was easy and fast, and I was in and out in less than 15 minutes.
Thank you ladies!
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February 2024 by Steph H.
Easy peasy lemon squeezy! I'm from out of state but needed labs drawn. This was close to where I was so I booked an appointment in advance. I arrive ten minutes early and checked in using the kiosk outside- which was SOOOO easy and cool how it read the ID and insurance cards. The employee popped out shortly after, and brought me inside the room, where he took the lab slip and filled out the stuff and took payment. He drew blood easy and painless and because I'm an extra bleeder, gave some extra taping. It was a STAT order so he said I should have it in a couple hours. I was out of the room 5 minutes after my appointment.
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December 2023 by Loletta Loletta
The person who takes care of me was very nice, welcoming, professional, quick and have patience for all my questions and the most of all I didn't have pain when he did my blood work!! So thank you very much and I highly recommend this lab!!
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September 2023 by Tal'Ki
I an happy to say I had a wonderful experience. Kiosk in was quick and easy. Was in Quick and my tech Shaldon was wonderful. He was very professional, gave a warm greeting, and blood draw was quick and painless?thank you for taking Care of me.
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September 2023 by Jas KM
Two major RED FLAGS!1) The Phlebotomist at this site withdrew the blood for a test in the past visit, but never sent the result to my doctor or created an error in even registering the test against my name.2) This time the Phlebotomist gave me a higher amount for a pending bill and refused to give me the bill number or a reference code to pay the bill. He said that he would be unable to do the blood work unless I pay the bill but refused to give me any further details about the bill itself and just kept asking me to pay the bill. The phlebotomist gave me a SPAM number to call to get information about the bill!! I got the correct number online. When I checked the bill online after receiving the bill number from a phone agent, the actual bill amount was for a lower amount.
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March 2023 by Dorothy R
Came in for bloodwork around 9:00 am on a Friday. Check-in was quick, the phlebotomist was professional and efficient, and there was more than enough social-distanced seating with 4 or 5 other people being there.My only issue was that the check-in experience is fairly impersonal, which was fine for me but not for everyone - when a couple who didn't seem very comfortable with the digital check in kiosk needed help scanning their cards, they asked me for help since they had seen me do it quickly, rather than someone from the front desk stepping in.
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August 2022 by Chris Goyette
Had an appointment there at 3:45. The door was closed with a sign "back at 1:30"I knock, no answer. Though I can hear an employee talking about having to go to court and her anklet monitor. Great business they're running there
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February 2022 by Angela Harding
Quest is dirty and the staff is rude and twice now they were in a hurry and gave me a hematoma and a lump in my arm from rushing and doing a horrible job!
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January 2022 by Ryder Dadaju
The staff is unprofessional and difficult to communicate. I will not choose this office again.
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December 2021 by Jaxon Beaumont
I’m trying to get my blood work done for my doctor and the line is always busy when I go to make an appointment. It tells me to go to the website to make an appointment BUT THE WEBSITE WONT EVEN WORK
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December 2021 by imrnaai
It takes long wait times to get the blood work done.
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August 2021 by michael pearson
called the local number; was transferred to national call center; absolutely no help.
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February 2021 by E Hendriks
Terrible service and very unprofessional
