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April 2024 by Ashley T
Dimitri @CVS on Main Street- West ir we( the drive-thru today) ( CVS MAIN STREET is compassionate, efficiency, and all of his way to check on my insurance so that I can get reimbursed for my co-payments on my next visit and the drive-thru is a wonderful option when you are wearing a robe LOL!
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April 2024 by Cindy D
I actually worked at this location many years ago. It is a small CVS, with a small parking lot. It can be difficult to park in the lot or get to this location during high traffic times due to it's proximity to downtown westboro. I recommended not driving here around 3-6pm. Traffic backs up front the rotary to past CVS. I never had a problem at this location with pharmacy or front store. If you need a prescription filled and live local to this CVS then use it.
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March 2024 by Bruno Augusto Gallo
Terrible service, slow, not polite. They close the drive window but dont use a sign or cone to close, making every customer waste their time going there over and over. Total lack of respect. This is the worst pharmacy but sadly is the closest to my house. Good luck.
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March 2024 by Doc L.
This is your typical CVS location. It's clean and well lit. It's usually well stocked and organized. I've never used the pharmacy here so this review is about the store.
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February 2024 by Linda Grimsley
Last October I made an appointment to get my covid vaccine. I get there and after waiting for a while the lady tells me they will not receive my insurance. While I was waiting I noticed the floors were so dirty, and the pharmacists were stepping on pills on the floor. I went to Walgreens the next day and they gave me the shot for free. 2 days ago had a prescription sent to them and 24 hours later it still said "processing your prescription " I called the pharmacy 3 times and they hang up the phone before answering. I asked my doctor to send it to the cvs in target, 1 hours later the prescription was ready to pick up. What a difference!
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January 2024 by Berry masri
Best shopping experience, our favourite store ❤️ great staffs always very helpful
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December 2023 by Sally Murphy
I have used this CVS for years and always had great service, until the past year or so. The Pharmacists are exceptional, please know that and some Pharmacy techs as well . They are all probably all overworked and under paid and under appreciated. Support staff needs a serious class in customer service and that is on CVS corporate who is not developing the people that work there. If you are not investing in your people, then you have a problem.
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October 2023 by Laurie
I found that for the most part, employees are uninformed. I was told that Covid tests are no longer free ??♀️. The other thing is that their public bathroom is the grossest I have ever been in and I have been in many.
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October 2023 by Kris Kumsi
For past few years we have been consistently seeing a poor perfomance at this specific location. They are very short staffed at all periods of time, staff in the pharmacy is extremely rude ( this was based on an experience with a cashier in pharmacy by name James), medication is never ready at the promised time, they give reduced number of pills than what the doctor prescribes and they charge extremely high prices compared to other pharmacies. I strongly recommend this store be closed. We could use a different pharmacy and not have to deal with these unprofessional bunch of clowns.
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October 2023 by Hilary Cespedes
This CVS is currently struggling, A LOT! In the past, before COVID it had its frustrations moments, but nothing I couldn’t deal with. Now, nothing is stocked well except candy. The pharmacy has become a nightmare. Most people there are very nice but it can take up to a day and a half to get a refill unless you call to get it done sooner. It just seems understaffed and overwhelming. Pharmacists are excellent and very helpful. The other person, and I don’t know her name (wears fun printed shirts!) is the nicest most helpful person. I wish more people were like her.
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October 2023 by Lianna
vaccination area is not organized well at all. i had a 7:15pm appointment for a flu shot and covid vaccine and wasn’t seen until 8pm despite checking in on time. they did not call anyone by name or appointment time and instead took people completely randomly resulting in someone with a later appointment time going before me. i was so hungry by the time i got my covid vaccine around 8:10 that i passed out because my blood sugar got low. when i have gone to other cvs stores in the past for the same thing it was way quicker and better organized, but they didn’t seem to know what they were doing or care at this location.
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September 2023 by M Chan
There should be an option for zero stars. Absolutely the rudest pharmacy technicians on the planet. A lack of professionalism and courtesy to customers. Technicians expect to give information without asking for what is needed. The technician didn't even say what else is needed and just walks away. I am talking to you. If you are not happy with the job, get another one.
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September 2023 by Greg Abbot
If I could give 0 stars I could. They don't follow law, DEA regulations and openly admit so on the phone when asked why they say their system isn't updated but they probably won't anyway. They often make people wait up to an hour to "fill a prescription " just to tell you afterwards they don't have it in stock
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July 2023 by Todd Galarneau
Quick in quick out!
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July 2023 by Mike O'Risal
What a crummy, dingy, understocked store.