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“would have been a 5 star however , i walked in without an appointment and was seen right away. i needed to have some paperwork notarize and everything went great, so i thought and when i got home i found out that the notary never embossed the INPORTANT documents ,very embarrassing when i get the call about do it again... so documents are on hold till i find a notary that NOTARIZE documents. 4 is a gift. well i stand corrected it will change to a 5 star bcuz im Mass the notory stamp is valid as much as an emboss.”
8:30AM - 5PM
969 Riverdale St, West Springfield
Banks
“I LOVE THE GOOD CUSTOMER SERVICE THEY GIVE TO THE STAFF, both in English and Spanish! I love that they have staff for different languages! Since there are many older people in this area who do not know English. Thank you for thinking of us, the most mature adults.GRACIAS MUCHAS GRACIAS !”
“the staff is very friendly, they always make the best to help you in any of your needs, I don't change my branch por nada, en español o en ingles they are the best”
“I needed some documents notarized today and decided to stop in at the Berkshire Bank in West Springfield. Best decision ever!
Edrick, the personal banker/public notary, provided me with his services in the most professional and pleasant manner. He was efficient, knew what he was doing and was extremely courteous throughout our interaction. Berkshire bank did well for themselves by hiring and training Edrick. Highly recommend this branch.”
8:30AM - 4PM
547 Memorial Ave, West Springfield
Banks
“John Peterson on the mortgage team is phenomenal! Organized, knowledgeable and his team "behind the scenes" to get the job done is extraordinary. PeoplesBank is a selfless company who puts their time and money where it counts...in the community! Thank you PeoplesBank for always doing the right thing and servicing your customers and clients with competence and respect. Keep up the great work!”
9AM - 5PM
225 Memorial Ave, West Springfield
Banks
“Andrea was very nice and professional. She went above and beyond to help with setting a password that no one was able to do for some reason.Thank you Andrea! We need more professionals like you!”
Banks
Banks
Banks
Banks
Banks
“Great community bank. Whenever you enter, you see the same person. Workers and managers are not changing every 2 months. I love that about it. I've been here now for 8 years.”