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July 2024 by James Chlastawa
I highly recommend Union Street Auto Sales. I previously purchased a Honda Accord from Charles and just purchased a Ford F150 from Josh. Both buying experiences were great. I was treated with honesty and respect. Great communications and a favorable deal made for a pleasurable, no hassle buying experience.
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May 2024 by Anastasia Cherico
Such a pleasure working with them. Overall the process was fast and easy. Time was taken to explain everything thoroughly and getting in to my new car was a breeze. Very happy with my purchase and the service I received!
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May 2024 by Martin Forster
I picked up my 2014 Acura from Union Street today and am super satisfied with both the car and the service provided. Since I am a from Sweden and unfamiliar with all the admin and bureaucracy involved in buying a car in the US, I was insecure about the whole process. Josh and Charles really went the extra mile and took care of everything for me! I came in on Tuesday and 48 hours later they had served the car, fixed registration and inspection. They even helped out with insurance. And through the whole process they always were quick to respond to my questions and gave clear and trustworthy answers.
I can highly recommend this place!
/Martin
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March 2024 by Denise Thresher
BEST CAR BUYING EXPERIENCE I HAVE HAD, EVER! I can't recommend this place enough. I inquired about a vehicle, got a prompt response, and was able to set up a test drive right away. I live 2 hours away and was very impressed with the communication throughout the process. I had my test drive on Saturday, had to come back to VT to do paperwork with my bank on Monday and they were available to speak with throughout the loan process as well. I went back on Tuesday to sign paperwork and pick up the vehicle and the process was smooth and relaxed. I've had experiences where the salesmen were pushy and this was not the case here. They offered extra warranties and when I decided to stick with what came included they did not push to try to sell the upgrade. Joshua was without a doubt the best salesman I have ever interacted with! Thank you for a great car buying experience!
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March 2024 by Katelyn Thompson
Just purchased a grand Cherokee from dealer. I thought josh was very professional and down to earth. He was very thorough through out process and was done in a timely manner. Car was cleaned and paperwork was done quickly. And there was gas in vehicle. When we departed. I was very pleased. Took a good look at their service department. Very clean and organized a very good sign. Also there were mechanics working in shop which I found over the years. These smaller dealers may only have one mechanic and works part time not good at all! This was not the case here very professional and organized like you may find at large car dealerships.
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March 2024 by Linda Hunker
Don't usually write bad reviews but this sale hurt. Bought a Jeep and understood it had 135000 miles on it. But was offered the 7500 mile / 6 month warranty they provide with each car they sell. I was dropped off to pick the car up and it had an engine light on. They assured me what it was and promised to take care of it, which they did. it was a 40$ part. Three days less of 6 months and only 5500 miles the car would not start. It was having computer issues or electrical issues. It was towed twice and the 3rd time we limped it to our mechanic to find out it needed a differential and many other rear end parts were rusted and the axle was falling out. Still haven't resolved the electrical issue. Looks like it needs a new computer. They did not honor the warranty and gave us check for 200$. Not happy. Still have no car. Have never ever been so disappointed with the purchase of a car. Especially from a dealership. Buyer beware, these guys have no heart. What a burden this has been. The differential is clearly listed on the contract that we were given and signed.
Update:
You are simply not speaking the truth Charles and you know it. We reached out to you on 12/27 the warranty expired 1/1. I have proof on my phone and my mechanic DID NOT mark up anything. He is remarkably under the charge of any other mechanic which was why you were so eager to pay the first repair. The estimate was very very reasonable. I challenge you to prove otherwise and the differential is clearly labeled as being covered in YOUR paperwork Shame on you.
Update:
Shame on you. The car still isn't fixed. Thanks for the help. Way to back your product.
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March 2024 by Luxie Rai
Good dealer brought a 2016 Mazda 6 loving the car so far runs great
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January 2024 by Thomas Brisebois
Best car dealership I've delt with great communication super helpful fair prices Charles was super nice and answered all our question just brought a 2016 Mazda 6
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January 2024 by Tony Blais
Amazing guys to work with!!!
HIGHLY RECOMMEND!!! Appreciate their honesty and integrity.
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January 2024 by Marjorie Hannum
Was able to help my stepson find the car he wanted in the price range he was looking for 2 years ago…he’s still driving it today, and loves it!
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January 2024 by Kerri Cuccovia
I have purchased few cars from josh and Charles- they make it easy and affordable!
Always willing to help make the experience hassle free!
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January 2024 by Nathaniel Davis
Purchased Vehicle and had a great experience Charles and Josh were very helpful they also have a mechanic in shop that makes sure all vehicles are up to date on service intervals I would definitely recommend others to shop here as well.
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January 2024 by Zack ezzeddine
Great guys and great service highly recommended
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November 2023 by Yoly Marte
They don't do sales but they have excellent service. I recommend them Charles is an excellent person.
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November 2023 by Maurice Austin
Thank you, for your excellent service.
