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July 2024 by Shawn Suarez
Great customer service! Friendly, helpful and very good at what they do!
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July 2024 by arizeliz delgado
Mr .John was awesome to me . God bless the staff there at staples, and the girl at the photo dept. Awesome
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July 2024 by frank woodard
The help is well trained and were very helpful to find what needed
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July 2024 by John Rogers
I recently visited the Staples store in West Springfield Mass to find a batter back up for my home computer. The sales associates were knowledgeable and very helpful. Not sure that I could have made the right selections without their help. I typically go straight to Staples for office supply needs. Not necessary to shop around.
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July 2024 by Diana Mara Henry
Outstanding young associates! Customer service superb.
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June 2024 by Alex S
Not a very helpful staff
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May 2024 by Giuseppe
I found a great chair on sale and the staff was helpful in loading the box into my car.
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May 2024 by White Wolf Aka Chris Walczak (Big T)
Let's get one thing straight here the electronic sales associates are so bloody rude when you ask them a simple question about warranties with electronics since I'm good with electronics and asking a simple question about warranties the lady snaps at me like she's biting my freaking head off the people there are so rude and freaking ridiculous I'll never go and call them for any more questions they be nice in the past but I'm I have a question I'm just going to drive down there and if they say something nasty I'm going to say something back and walk away at the store at this point I never want to buy anything at Staples ever again for the rudeness
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May 2024 by Cindy Napoli
West Springfield store is clean and easy to navigate! Store associates are also very helpful with the rewards program!
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April 2024 by dc_ sloma
Great customer service! Knew exactly what I needed, and had it!
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April 2024 by Kaylee O.
Might not mean anything for the store, but the amazing lady that worked the Amazon counter that donated the packing peanuts for my daughter's egg drop project you were the absolute winner of the day!!! Thank you for putting the smile on her face!!
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January 2024 by Marie Foster
Well stocked, plenty of associates, ample parking
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December 2023 by Bebez Diaz
Went to get something from Amazon locker and asked a worker with blone hair for help but her and the guy that she was talking dud not help just like fir me to try to figure it out was goi g to ask again but the girl was to busy on her phone bad service will not do amazon pick up again
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October 2023 by Mar
I went to pick up toner for my computer and when I picked it up I heard: is that for Spanish staples?they should improve thatthank you for the racist comment towards me
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October 2023 by michael james
The worst customer service I've ever encountered in a Staples. Only went here because the Westfield store closed. Needless to say I won't be returning .