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“I found myself in a “Real” nightmare situation on , of all things. Labor Day weekend. My radiator was gone , had my car towed to Honda in West Roxbury and that’s when a really bad situation turned out to be a very good one. In stepped Mr James Brown and his service team. Empathetic to my situation, they worked their tales off to repair my car ; going above and beyond to help me out.
Everyone and everything was impeccable and Thank you all for the outstanding work you do.”
“For decades, I have been driving Toyotas. But not too long ago, I acquired a 2005 Honda Accord. For years, the roads have been filled with Toyotas. But nowadays, it looks like a Honda revolution is taking place. I felt attached to my 2005 Honda Accord, but I knew it was time for a change. I had looked at a few dealerships before I found Parkway Honda. Pretty much when I walked into Parkway, I ran into Joe Serpa. It's so rare for me to buy or sell a car in general, so the whole experience was surreal at the onset. But when I interacted with Joe, I knew right away that he wasn't a typical salesman. I found him to be both professional and approachable. Whenever I expressed concerns and questions, I never felt discouraged. Joe is simply a gem of a salesperson. Without his guidance, I am not sure I would have followed through with this purchase. But now, I find myself driving a 2020 Honda Accord and I couldn't be happier.”
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“Just purchased a new Rav4 from Parkway Toyota. This was my best car buying experience ever. Every person who I've talked to was very knowledgeable, trustworthy, friendly, respectful, and pleasant to talk to. My sales person, Mohamad, was awesome to work with. We talked on the phone for less than 20 minutes about discounts and incentives that I've been seeing and getting. He told me he could work something out if I came in that day. I showed up, and within 45 minutes, the sales manager gave me an offer that satisfied me compared to other Toyota dealerships. Mohamad made me feel very comfortable and relaxed buying a car from start to finish.”