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“North Amherst Motors did an outstanding job with my car. Accidents happen and of course it’s never what anyone wants to have to deal with, but North Amherst made the entire process so smooth! They work with many insurance companies and are familiar with the process, so they worked well with my appraiser and adjuster. As for their work, my car looks like new! They also cleaned it all up inside, paying great attention to detail. One unfortunate piece of this experience was that a part was on back order, but the team kept in touch and updated me throughout while I waited for my car to be finished. I drive a Honda and North Amherst Motors is Honda certified. That’s how I found them. My car is practically a computer, but they knew their stuff when it came to calibrating everything once my car was put back together. I will definitely recommend North Amherst Motors to everyone looking for auto body work, no matter what make of car they drive. Thank you, North Amherst Motors!!!”
“Walking in trying to fix my fender wall let me could at least drive a while before replacing all the parts. They fixed it real quick and nicely, free of charge, definitely coming back for my car body repair when I’m free! Thank you so much!”
“Steve is an excellent mechanic well intentioned and a great person to deal with. My experiences with him have been very positive and always respectful. I love his shop. He’s met my expectations and has done satisfactory work on my car.”
“I have had work done there years agoThis time it was my son's carBeautiful repair on front endThey work with insurance companiesNo complaints just praise for their treatment of customers and work done”
“Excellent sales team! Ken was amazing very Knowledgeable he makes sure you get what you truly want , he’s number one ! I was very pleased from start finish! Also the financing department was great to work with !!!”
“Donna and the team were absolutely amazing!!! I mean my vehicle looks brand new!!I would absolutely say, they were the “best” part of my accident!No stress when you work with Tommy Car Collision CenterThey kept me informed and the job was done on time! They are #1 in the Pioneer Valley!!”
“Best service under the circumstances. They no longer interact with Mapfre Insurance, probably because of my case, indirectly, maybe? That said, when I picked up my car, it was like brand new. We're talking 2016 Subaru here. Drives like a dream, spotless inside and out. Fantastic customer service as well! Would use them again with a different Insurance company.”
“Our sales person Lynda was great to deal with, she was very helpful and nolagable about the products she sells in this case a 2020 F150. I would highly recommend her and Ford of Northampton.”
“Can't go wrong if you need it 99.9%of the time they have it and if they don't it will be there in a couple days. Extremely knowledgeable, and willing to help strongly recommend.”
“Kind people, decent selection and can get anything in within a day or two if they don’t have it. Fair prices and not a big chain like the auto zone that moved in right in front of them to try to steal business.”
“While they could not help me repair my windshield, they offered an insightful explanation as to why (Big business crushing small competition). They were polite, professional, and knowledgeable and immediately pointed me to the shop that could provide the service at a reasonable cost. While my car doesn't need immediate work, when it does, I'm bringing it to Marshall Steinbeck Collision because of this interaction. It shows that there are still some small business owners out there trying to get by, and they do so by being honest, cordial, and professional. If I could give more than five stars, I would!”
“While traveling in our class C motorhome and towing our bass boar we stopped in Amherst for gas. I noticed one of the dual wheels was flat. I tried to blow it up but tge valve stem was leaking. We found out that Amherst tire was not far away. We pulled in and they were very kind men. They fixed the tire in no time. This was the best breakdown I ever had. I highly recommend them. They could have charged a fortune because we were at thier mercy. The bill was so cheap that I gave them tip to buy coffee for the crew. Great guys!”
“These guys take the time to help my 88 year old mom put gas additive in her tank(she drives so little the gas goes bad lol). They don't complain, they happily help. Nicely done folks”
“Very nice experience getting a replacement bulb for my car's headlight . William, the sales clerk offered to install it for me at no charge...in the rain! :-)”
“Excellent work. Did a fiberglass repair on our fifth wheel camper and it came out great! Not many body shops around that can handle a 35 ft camper. Tim is very knowledgeable and a pleasure to work with.”
“Great service with store manager, Jose, who swapped out my battery and got my car up and running. I appreciated all the extra things he did to make my choice of stores the best.”
“Checked a few times for trailer hitch they had trouble matching truck to item number .I emailed tech support for hitch on cell phone and gave my truck serial # and was given part no. Fast .I do stop for wix filters which I only buy for my equipment and like tools there”
“Work is always good. People are always polite. They put a new bumper on and painted my car. It looks great. I would highly recommend this place. I'll keep using them for a service when needed.Services: Painting”
“In my car search, I was having a tough time deciding between a Kia and the Ariya. I worked with Aiden as a sales rep, and he was consistently responsive, reliable, and helpful in his explanations. (I chose the Ariya.) I recommend him and Country Nissan very highly. Everyone at the office seems to work like a team, and are all very helpful. As Aiden is wont to say, "right on!"”
“Excellent quality work at very reasonable prices with friendly accommodating staff. Only issue is they are so popular that you have to wait a bit to get the work done. Once they have your car they are very efficient in getting it back to you. My first choice for auto body work. Consistently excellent over the years.”
“Needed a VERY hard to find ignition battery for our 2009 Toyota Camry Hybrid, and who wants to pay the dealer price? Mark, the manager, worked very hard for us, making many calls, and found the battery at a better price. Sales associate Tyson also super helpful. Will use them again and heartily recommend!No other parts store, though tried to be helpful & were friendly, even offered to work this hard. Thanks NAPA!?”
“Good service. But prices are kinda high compared to online ordering. But you get your part right away and if there's a problem you have some one to talk to or return and get the correct part right away.”
“Best mechanics out there !! Customer service was excellent, went over and beyond for me, picked me up when I was stranded and fixed my bike at an affordable price definitely recommend.
- Jay M90”
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“I had some small dents, mainly on the hood of my car after a hail storm and took it to an autobody shop for repair. They said they’d need to replace the hood and paint the vehicle. I felt that was a bit excessive for about 15-20 small dents but the technician explained they don’t “push out” dents at his shop. I said something to the receptionist and she gave me the names of two other autobody shops nearby which might repair the dents without having to replace the hood. I read reviews and chose Full Tilt Auto Body & Collision in Hatfield, MA. Matt at Full Tilt said they do have someone who handles dents and after looking at the car said that would be the way to go. He was knowledgeable, friendly, explained everything and more. The receptionist, Katherine, was also very helpful, personable and responsive. I picked up my car recently and it looked like it did when I drove it off the lot when it was new. The outside looks great and they detailed the inside—clean as a whistle. Definitely recommend Full Tilt.”