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December 2023 by John Hart
Great outfit. Easy to work with and great financing options.
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December 2023 by Don fardie
Blew a head gasket in my JD D110 and I couldn't have asked for better service. Because I was planning on doing it my self they provided all the parts needed along with all the needed specs for bolt torque and valve lash. As well as explained how to set the coil air gap for the new coil. Would highly recommend this place for your John Deere needs!
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August 2023 by Steve Maher
Good people helpful
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July 2023 by Bethany Borrowman
Just make sure you compare prices to other stores. My husband bought a lawnmower there for $200 more than what other stores, specifically Ace hardware, charge for the same exact model. And of course there are no returns on power equipment.
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July 2023 by Donny Monkevicz
Went to pick up some parts for my lawn tractor and they had exactly what I needed
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November 2022 by Rod Grippen
Friendly and very helpful, showed me all the ins and outs of the product I bought.
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May 2022 by NC
I've just finished reading the negative reviews and I seriously question if I'm writing a 5 star review about the same SST&FS. From the day I bought my S240 last year up until to today, I have nothing but great things to say.If I could give 10 stars I would.When I first bought my S240, TJ stopped by multiple times to help me understand why I was having trouble (operator error).No charge to stop by, no charge to help me, each time he came over.I would expect to pay their flat rate just to come to my house under other circumstances, and pay for the labor.When I ran over something and broke a spring, I paid them tocome pick it up, which they did right away, so I didn't have to wait.They repaired it right away and it was returned right away.I'm love that they they have the pickup service.I had a problem with the rider (operator error again) and Sherman in service, (talk about customer service!! ) told me that he would stop by on his way home and see if he could fix it (he did). Turns out one of the wires to the battery was loose. He didn't charge me to stop by or to fix it.The other day I brought my push behind Husqvarna in, and TJ stopped what he was doing, came out to the lawnmower, spent quite some time fixing the gas line, and charged me $25. It wasn't just the minimal amount he charged me that I appreciated; it was the fact that when I called, he told me to bring it right over and he'd take a look at it. It was the fact that he gave the kind of customer service you don't often, if ever, find.He could have said: leave it and when I have a chance to look at it, I will. I had another problem (different one) and brought it back, and again, he stopped what he was doing and took care of it.I can't speak highly enough of the customer service, their reasonable rates, and the quality of their work.I wish I could find a local service station for my car that gives what TJ and Sherman have given me.Thank you, TJ and Sherman and everyone else who works there.
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May 2022 by Peter Heppner
I was absolutely blown away by the service provided by TJ and South Shore Tractor with respect to an issue with a Stihl product that I brought over for service. The Stihl issue was quirky and a little baffling. TJ went above and beyond as a Stihl dealer to resolve it, and I didn't even buy the product at South Shore Tractor. I am a new loyal customer and I can not envision buying equipment or having service done anywhere else in the future
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March 2022 by Aliulino andrade
Great costumer service. The mechanic that fixed my snow blower was very professional. They called me in advance with an estimate and I was satisfied with the price.. definitely recommend. So far so good..
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March 2022 by non2002us
One of my spots that I delivered, it’s quiet, there are a lot of business over here and everyone is off to themselves but still friendly.
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February 2022 by Timothy Hanley
Very nice sales staff.TJ was very helpful.
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October 2021 by Luis Moreno Jr
I went in to buy a John Deere tractor. I found out they didn't have any. A lack of supply. They took my name and number. Hopefully I get a call once it's in stock.
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September 2021 by Norah C.
Last year I bought a John Deere tractor from South Shore Tractor & Farm Supply and if I could give them 10 stars I would. I drove over something and destroyed a belt spring. I didn't have long to wait before they picked up the tractor (even though they were booked 2 weeks out). And it got return equally as quickly. Today I stopped by because for whatever reason the tractor wouldn't restart (no doubt due to operator error :). Sherman, the mechanic, came out to the showroom and spent quite a bit of time with me discussing possible issues. Each time I've called, they've taken the time to troubleshoot over the phone with me Paula, who's in charge of scheduling and no doubt much more, said Sherman could swing by my house tomorrow morning at 10:00 and see if he could troubleshoot it and if not, they'd pick it the following day. Turns out they didn't need to do any of that because it started up immediately when I got home. I would and will alway be a loyal customer. You can't put a price on customer service. And I can't give them enough stars.
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July 2021 by Fran
Great service! Official equipment manufacturers parts. Very helpful and punctual. They open the store at exactly 8! Although it's an hour and 15 minutes from my house, I will come here for all my John Deere parts!
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April 2021 by Big Sim
Great purchase and delivery experience. Had originally been dealing with a larger chain from whom I had been getting service and parts on my old equipment but they had little to no interest in my business. South Shore answered my emails and questions, always followed up phone calls and was willing to work with me on price and a trade in. I bought during a national sales event and South Shore ordered the tractor for me and it came in within 3 weeks. Big chain store would not take my trade and said they sold the last one of the model I was buying and would have to call around to their network of dealers to see if anyone had one in stock, and that was the last I heard from them. I highly recommend South Shore and TJ if you want an honest transaction and a dealer that cares about earning your business. I will be buying all my parts and service from these guys now.