MiniLuxe Wellesley is known for its cleanliness and emphasis on the "MiniMoment," providing nail and waxing services with a focus on cleanliness, reliable appointment times, and friendly greetings. Customers appreciate the option of having a manicure and pedicure simultaneously to save time. However, some have noted issues with the furniture, such as a broken pedicure tub that makes it difficult to get in and out. The stylists are generally described as nice and helpful, but some customers have felt that they spend too much time chatting among themselves rather than engaging with clients. The check-out process, which involves automatic payment and requiring tips or gift cards to be presented at the beginning of the service, has also been criticized for being efficient but not customer-friendly. Overall, customers continue to appreciate the cleanliness of the salon and the professional, friendly, and efficient service they receive.
