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“Normally do not write reviews but George & Ken’s is the PLACE to go if you have damage to your Tesla/car. The entire staff is extremely professional and friendly. Went there today with some paint damage on my new Model 3. They were able to complete a repair onsite and only had to wait 15/20 mins for the paint to dry. Will absolutely be going back for any future repairs. Huge thank you to the staff and highly recommend!”
“I had the pleasure of buying a car from Holliston Motors Dealership last week and they delivered it today. Not only was the fantastic deal, everyone at the dealership made the best experience and quick. No pressure, very knowledgeable staff. I will be buying my next car soon with them.”
“Amazing Customer service, can’t thank Andrew and the staff enough. Very satisfied with the service and i would recommend them to anyone looking for a great service and great vehicles!!! 10/10!”
“I always rent through Enterprise. Picking up my rentals are always quick and easy. I reserve on line, then usually spend about 5 minutes at the rental location picking up the rental. It’s quick and easy to rent with Enterprise.”
“Tayeron from Enterprise Waltham did an excellent job getting us into a very nice car. We had a great trip and a lot of that was because the car rental service went so smoothly. We both were impressed with the level of customer care and will definitely be returning for our next rental.”
“The team in Natick is very professional and is focused on customer service. That is very rare in American today. Please commend them for their hard work. That is one of the many reasons I rent from Enterprise.”
“Just rented a vehicle from the Framingham location. Couldn't have asked for a better experience. Fast, friendly service, and they put me in a brand new 2024 Rogue. Rental process was fast and easy. They were busy when I picked up the car but didn't have to wait long. And they gave me a choice of vehicles. Returning the car was just as easy. Special thanks to Calvin and Christian. Excellent customer service. If I ever need another rental, I know where I'm going”
“Anthony was outstanding! I had a serious issue at the Needham store and he went above and beyond to fix the situation and got me on my way without missing my appointment. He should receive the highest commendation available. He may have saved the loss of a long time customer”
“This is my second time I rented a car with Enterprise Needham location. Jake, Alex and Fionn are providing excellent customer service. From the pick up to drop off the car, they are explaining every single detail and helping me out professionally during the rental process. Thank you for your help, and I would definitely recommend this location anyone who needs to rent a car.”
“Alex, of the Avis locations - Norwood Airport / Dedham Holiday Inn, is the BEST! Alex delivers top notch customer service, and always accommodates my transportation needs with the most optimal vehicle. Renting a vehicle with Alex is the most enjoyable experience, and I have been doing so for years. Every vehicle is not only safe, but in fantastic condition. You will be doing yourself/your family a favor by renting from Alex at Avis...5 stars hands down!”
“Efficient & helpful (which is very different from most vehicle rental places!).
Van worked great.
I have no complaints.”
“Picked up in Falmouth MA , very helpful staff , late model car , was able to extend easily and to change drop off to another location . Best of all decent rate and no extras!”
“I highly recommend brazucar to everyone . He is such a good owner himself and very kind and helpful. I went there today to fix my car shifter , he found out a problem and fix it right away . I wish him and his gentle staff good luck ? I will always go back there again in Framingham ?”
“I am having a great experience with this company especially after my Hertz horror story: But this review goes out to Karl or Carl. I will open up my own business just for him to come work for me. BEST customer service through him, multitasked, has 3 other customers and still took the time to walk me through my car. He was just brilliant. My son better turn out like Karl or Carl.”
“Chris L., the weekend manager was friendly, efficient and had our reservation. Even though we ended up having to rent from a competitor due to Kia not being able to be hitched to their tow. He called other Budget dealers to find the proper equipment, while assisting other customers, nothing was found. Great guy!”
“The lady at the counter was very friendly and professional. With little hope, we came here hoping to fix a mistake made by the Logan airport Avis store, she was able to help us get the mistake fixed very quickly.”
“Extremely happy with my experience at Watertown Ford rentals. I needed a cargo van on short notice to pick up some furniture. They had multiple options available and the pickup process was a breeze. The price was competitive with U-haul but without the terrible equipment and staff.”
“I had received a rental for about 15 days, Griffen helped me throughout the process & it was super smooth. He answered all my questions & helped me with anything needed. Great customer service! Thank you Griffen & Enterprise!!”
“Ive been renting a car, from this location specifically, monthly for about a year now, and i honestly have only had positive experiences. My car has always been ready and clean. I pick up the car right at 8am, when they open, since I then have to drive to work, and they are always open, on time and have the car waiting for me. I wish i could say the same for other Hertz locations, but this one has never disappointed me. I cant stress how much I appreciate their efficiency, since I’m renting cars so frequently. Thanks you guys!!”
9AM - 1PM
70 3rd Ave, Waltham
Car Rental
“Jackie provided some of the best customer service I’ve ever experienced. She’s the reason why we’ll be doing all future rentals through the Budget in Waltham (Westin). I’ll be telling all my friends and family to do the same. I cannot say enough good things about the experience with her. Thank you Jackie!”
Open 24 hours
Circle Rd, Waltham
Car Rental
“I have only used Zipcar three times but all three of those times I had little to no issue and the small issue I had was promptly resolved. The issues I have/had are1. There aren't any cars in Torrance where I live. I have to Uber to the car which is either in el Segundo or lax. Which whatever that's not that big of a deal. I have more of an issue with Ubers prices being so high but that's beside the point. 2. I was charged a late fee of $50. I was at the location at the correct time. I was waiting in the car for my Uber because it was pouring rain and I would have been soaked. My Uber showed up 6 minutes after my drop off time. I called customer service and easily got someone on the phone. The lady was extremely nice and removed the fee after I explained to her the situation. So all good.I like Zipcar. The prices are affordable, cars have been clean with the exception of one that smelled like smoke but it wasn't that bad and that's not Zipcars fault that's on the dip s**t that smoked in it. The gas is covered which is awesome!! I actually got a Toyota Tacoma last time and it was NICE!! I honestly don't know what everyone is complaining about because the Zipcar I use is awesome and convenient ish. So Zipcar if you're reading this maybe have some cars in Torrance but if that's not an option fine. Keep up the good work!!!”
“I had a last minute trip planned out of town. Jane helped me secure a vehicle for my travels effortlessly. Her customer service was impeccable. She was patient and Knowles. Thank you Jane for the amazing service!”
“I had such an amazing experience with this location. I never thought I would be impressed with a car rental service but I was. The customer service representative was phenomenal, I believe her name is Madge- she went above and beyond to make everything absolutely seamless for me during my rental process.”
“I received excellent customer service from this new management team. The manager (Teddy) treated me and my cousin like old friends after meeting us for the very first time. He worked carefully to make sure we got discounts we were entitled to and gave us a good deal on an mustang convertable upgrade! Along with the good service Teddy engaged in conversation that was relatable and interesting. We could have sat there and chatted all day. I am so glad we took a chance and decided to do business with HertzCar Rental-Dedham Bridge Street. I'm looking forward to my next visit in a few days and I know my experience will be excellent again if not BETTER! I hope to post another 5 star review about my rental experience!”
9AM - 1PM
70 3rd Ave, Waltham
Car Rental
“The staff at this Avis have been helpful at every step of the way when it comes to renting with Avis/Uber. I'm extremely happy with my experience with them and definitely recommend them!”
“Independent work can be very difficult, especially when you rely on others to make your business go.
For over a year I’ve had to rely on this location, more importantly Jane to keep my business a float. When things are going well, everyone is happy however I’ve run into a few speed bumps and Jane went above and beyond everytime to get me over these bumps and working smoothly again. I cannot thank her enough for her genuine and relentless effort.”
Open 24 hours
29 Dighton St, Boston
Car Rental
“I first signed up for a Zipcar membership in Madison, WI, and generally had very positive experiences there. When I moved to Boston and had a look at all these reviews I was kind of dreading the occasions when I would really *need* to rent one. I just figured, well, in a major city things are bound to be more chaotic. But I've rented 3x now with them and I was very happy with all of my experiences. I did have to contact customer service for each rental to deal with some issues (e.g., locked gate for returning the car, previous renter very late), but I got through very quickly to someone, and each of the people I spoke with was super helpful and very friendly. *However*. . . it's important to go into this with sensible expectations and to be prepared to change things up if needed. For my most recent rental, the person who had the car before me was stuck in traffic and eventually we had to switch to another car--not the company's fault, that just happens. For my trouble, I was offered a significant discount, which I appreciated, mostly because it allowed me to take care of a lot more errands by having the car for longer. In terms of renting strategically, you can do the following: (1) try to rent a vehicle that's in a less busy neighborhood, less usage on the car; (2) check out the vehicle in person beforehand to see if it's pretty beat up and more likely to present problems--also to figure out where the car is parked, which is not always easy to figure out; (3) try to choose a vehicle that does not have a lot of rental time before or after to avoid being delayed and to allow you to extend time if needed. To be honest, if I had someplace important to be (wedding, business meeting), I would either not rent a Zipcar, or have a back-up plan. Customer service: it's quite possible you may end up speaking with someone who is not in the U.S., not shocking that they're outsourcing. But the people I spoke with had perfectly good English, and I found them very pleasant. You would think from reading this whole string of reviews that literally everyone who rents a Zipcar has some kind of nightmarish experience. I'm going to guess that anyone who has a terrible experience is much more likely to post here?”
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“I had a great experience with Haskins. I dropped my car off with significant body and mechanical damage. My car was treated with care and was returned to me better than before it was initially damaged! Very pleased with the communication and timely repair with Haskins. Vitaly and Rob really went out of their ways to ease the process and I’m super happy with the outcome. Would highly recommend these guys to anyone looking to leave their car with an experienced and trustworthy shop!”