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November 2023 by Katie C.
Paola Gonzolas is wonderful. They are friendly professional and efficient. You should keep her at this job as best you can. Top quality customer care.
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September 2023 by Tony Tu
I went with my daughter to open an student account for her. Ana was very patient and helpful.
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January 2023 by Michael Mozill
Ana was wonderful!
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September 2022 by Kevin Canaday
A little bit ago I went in with a bunch of coins and had little time to deal with it. They helped me take care of everything and made sure I had everything set up before I went back to school so I wouldn't have to worry about it. Ari and Suba were such a big help!
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March 2022 by Oksana Anderson
Ari took it personal when I said that I didn’t want to speak with him on the phone because of his attitude and when I arrived for my appointment next morning and was helped by a lady cashier he jumped in front of her and start interrogating me with unrelated questions. He made me and cashier very uncomfortable and I had to exit the building to avoid the situation and a chance for Ari to start an argument. It was almost sad to me how what looks like 6.4 height large man who can pass for a bodyguard who is supposedly a manager was acting like a teenage girl. I was promised a phone call by someone in charge and never received it.
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February 2022 by Mina Kaddis
Horrible experience. Staff is very rude. Avoid at all costs
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July 2021 by O A
Ari took it personal when I said that I didn’t want to speak with him on the phone because of his attitude and when I arrived for my appointment next morning and was helped by a lady cashier he jumped in front of her and start interrogating me with unrelated questions. He made me and cashier very uncomfortable and I had to exit the building to avoid the situation and a chance for Ari to start an argument. It was almost sad to me how what looks like 6.4 height large man who can pass for a bodyguard who is supposedly a manager was acting like a teenage girl.
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June 2021 by Manjoguy
5/29/21 The pandemic is over (CDC and state governorsay masks no longer required). This branch(185 Linden Street, Wellesley 02482) required a mask of me AND my child. The branch in the next town did not tell us to wear a mask when we went in.
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June 2021 by D W.
6/4/21. Almost a week after the state lifted its mask mandate this branch required it of myself and my child. Another BOA branch a mile away did not have such a requirement.
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April 2020 by Julie Belsky
Best branch and nicest folks.
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June 2019 by Mehak Bhalla
Recently went into the branch to see a customer relationship manager about changing my address. However, the lady at the reception (can't remember her name) would not let me see a relationship manager unless I also wanted another credit card. This made me very frustrated - so I can't see anyone unless I open a new account now? I told her I'd like to speak to someone, and she kept insisting I go online and she'd only get someone if I wanted to open a new account, otherwise I can just go online. Very disappointed with this customer service.
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April 2019 by Oleksandra Zbaherska
Have been here multiple times - to open account, and for multiple other transactions. Everyone had been a huge help each time. Even when I found myself with n urgent need to transfer money, they both walked me through process on the phone and helped me make the best decision about transfer and assisted me with it. That really is what made me write the review because they all employees were incredibly helpful and listened to all my concerns.
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August 2017 by Mustafa Tatar
Mí¼ÅŸteriye ilgi arttırılmalı...
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May 2017 by M B
Everyone is extremely pleasant
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January 2016 by Alex Prudnikov
This guys doing great! Highly recommended!
